2010 Hyundai Genesis Coupe Complaints

The contact owns a 2010 Hyundai Genesis Coupe. The contact stated that while attempting to stop the vehicle, the brake pedal traveled to the floor and the stopping distance was extended. To stop the vehicle the brake pedal had to be pumped multiple times. The cause of the failure was not yet determined. The local dealer and manufacturer were both contacted regarding the failure and the contact was informed that the VIN was not included in the NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 79,000.

While attempting to brake on exit ramp off an interstate highway, the brake pedal was depressed almost to the floorboard with minimal slowing. The brakes were pumped several times with slowing vehicle speed. Fortunately, the exit ramp was long enough to allow a safe stop. Pedal remains soft and spongy. No warning lights are on. Brakes functioned normally until this incident at 138,200 miles. However, master cylinder was replaced at 102,000 miles for a similar problem at an independent auto shop. I am awaiting a dealer repair time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2010 Hyundai Genesis. The contact stated that the electronic braking system (EBS) warning light was illuminated. The contact stated that he attempted to activate the parking brake however, the parking brake failed to engage. The contact took the vehicle to the local dealer to be diagnosed and was informed that the Electronic Parking Brake (EPB) module needed to be replaced. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was 23,763.

THE VEHICLE BRAKE LIGHTS STOP WORKING. THE CAR WILL NOT START NORMALLY AND WILL NOT SHIFT NORMALLY. A FUSS WILL FAIL OVER AND OVER AGAIN. HYUNDAI DEALER IDENTIFIED THAT THE HECU IS FAULTY.

VEHICLE SUDDENLY LOSES ACCELERATION AND DROPS TO A MAXIMUM SPEED OF 20 MPH. CHECK ENGINE LIGHT TURNS ON BUT GOES AWAY AFTER SHUTTING DOWN THE CAR AND LEAVING IT ON STANDBY FOR A FEW MINUTES. OCCURS EVERY FEW HUNDREDS MILES. IT'S HAPPENED WHILE THE CAR IS IN MOTION, BOTH ON THE STREET AND HIGHWAY.