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Unknown Or Other
12/12/2025
PROBLEM: DEALER CREATES FINANCIAL BARRIERS TO RECALL COMPLETION I am reporting systematic barriers to recall completion created by Hyundai's authorized dealer that forced me to incur $834.60 in transportation costs for what should be a "no charge" recall repair, potentially discouraging recall compliance. THE BARRIER: UNCONSCIONABLE LOANER TERMS PREVENT RECALL COMPLIANCE How Dealer Creates Recall Barrier Capitol Hyundai's Loaner Contract: Service Manager Tray Nichols confirmed in writing (email 12/15/25, 7:42 AM) that loaner customers are liable for "ANY new damage that was not present before," including: Rock chips from highway driving Door dings in parking lots Small scratches from normal use Customer pays all repair costs Customer pays insurance deductible Customer risks insurance rate increases Why This Creates Barrier to Recall Completion Statistical Reality: AAA research: Average driver gets 1-2 windshield rock chips per year Over 36-day recall service period, rock chips are...
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Power Train, electrical System, engine
11/19/2025
While driving, pressing the accelerator pedal, the vehicle hesitated and stalled. No warning lights came on until after I attempted to turn the vehicle back on then the check engine light and low oil light were illuminated. My vehicle was towed to a local mechanic and I was informed that the engine was blown and to tow my car to a Hyundai dealership as I was still under the 10 year/100k mile warranty. After getting my car to Hyundai, I was told I had to get a combustion cleaning for $800 whether the cleaning worked or not before any warranty work could be completed. The cleaning did not work and it was then found that a pin was sheared off inside the engine. My engine was then replaced under warranty but I still had to pay for the cleaning. A second mechanic looked over my paperwork after getting my car back 2 months later and noted that the engine failure could have been diagnosed without the cleaning as the cleaning would not have affected where the pin was sheared off. My 2017 Elant...
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Electrical System, structure, engine
02/13/2024
to whoever it is that can help, I am reaching out to submit a formal complaint regarding my 2017 Hyundai Elantra due to ongoing mechanical and structural issues that began very shortly after I purchased the vehicle, which have progressively worsened. I made the purchase in January 2024 for approximately $13,000 with 60,000 miles. The vehicle now currently has approximately 108,000 miles. Since purchasing the car, I have experienced consistent time consuming and serious issues that I believe indicate defects in manufacturing or design. First, the thermostat had failed during the first winter season I owned the Elantra, despite replacement the vehicle’s heating system still does not function properly. I’m not a fan of the cold. Also, the engine burns oil at an extreme rate. I am required to add oil literally every 2–3 days to prevent the engine from running dry, which presents a serious risk of engine failure and potential safety hazards while driving. And is also costly as oil...
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Unknown Or Other, visibility/wiper
03/26/2024
I bought a car in Hyundai ELANTRA2024 at drivers Mart in Orlando, Florida. About a month after I bought the car I brought it back for something to service dealership area and let them know that the paint was coming off my car. I did notice that there was a tiny little spot that someone putcover paint about a half inch to an inch. The service people the dealership told me that there was a known classaction lawsuit. They weren’t sure what had happened. I looked up the Class action lawsuit for peeling paint, and it did state that there was one for white, beige, and light blue in Canada that was an ongoing lawsuit. The one for US was only doing certain white vehicles. But there was a class action lawsuit for USA, but it was dismissed I think because they thought that it had to do with pebbles or something that came on the freeway etc. basically said it was buyers fault. So now I have taken it to Hyundai dealerships talking to corporate office making appointments four times, now my car as...
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Steering
12/02/2025
The contact owns a 2017 Hyundai Elantra. The contact stated that while driving approximately 40 MPH, the steering wheel became difficult to turn to the left or the right. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the power steering module needed to be replaced. The mechanic advised the contact of NHTSA Campaign Number: 17V213000 (Steering) and referred the contact to the dealer. The vehicle was not repaired. The contact called a local dealer and was informed that the VIN was not included in the recall. The contact stated that the loss of power steering functionality was intermittent but gradually became a recurring failure. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.