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Unknown Or Other
02/18/2026
Subject: Escalation of Unresolved Case – Request for NHTSA Assistance Dear NHTSA, For several months, I have been dealing with an unresolved issue regarding my Hyundai vehicle. On February 18th, I was told the supervisor of my case manager at Hyundai Motor America would contact me within 5 to 10 business days. Today is March 16th, and despite repeated requests, no supervisor has reached out. As a dialysis patient without a vehicle, these prolonged delays are affecting my health and safety. Since I have not been able to receive a response from the supervisor of my case manager, I am escalating this matter to your agency. I have a full email chain documenting these events, which I can provide upon request. For transparency, I am copying my case manager and Hyundai national customer service. I appreciate your assistance with this urgent matter. Sincerely, [XXX] Tel. [XXX] CC: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Unknown Or Other
05/01/2022
The paint keeps chipping off the nose of the hood as well as areas above the doors. I have had it repainted one time and it is chipping off again.
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Air Bags
03/23/2022
The passenger airbag is not activating reliably. There was not an accident but the light indicating airbage is active does not light up when passenger sits in front.
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Engine
11/29/2024
Car was constantly losing power, called Hyundai dealer about the OBI system thinking that could be the cause they told me no, and then in 2 years ago the car started stalling when you slowed down and on the way home from work it completely died. Car still turns over but car will not go, engine and transmission are completely done. It’s been at my house sitting since. Hyundai dealer is a joke a wouldn’t help when the issue first arised.
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Electrical System, exterior Lighting
01/08/2026
1: Driver’s window: don't go up or down, it doesn't respond to control. 2: Headlight warning lights is on all the time because bulbs are burn out so soon after replacement .
