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Service Brakes
08/03/2023
Over two weeks ago, I contacted Rick Case Hyundai in Plantation, FL, via the web and tried to schedule a recall service. The website came back stating there was no recall for my VIN. I went to the NHTSA website and put in my VIN, and it stated there was one recall for that VIN. I am not sure which website is wrong, but since then, all Rick Case has been interested in is selling me a car. The service department completely ignored my inquiry, and the sales department has been responding ever since. On top of that, they have been blatantly ignoring my emails in their attempt to sell me a car. This is not my industry, so I will not speculate who could be wrong. I am saying that someone should have reached out to me and at least tried to help instead of sending me emails to help me buy a new car. I have several screenshots that I have attached.
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Structure
02/21/2023
The contact owns a 2007 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to an independent dealer, who informed the contact the subframe had fractured due to corrosion. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
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Vehicle Speed Control, service Brakes, engine
02/03/2023
On 2/3/2023 I started my vehicle like normal drove approximately 2 miles to the store , during the drive my the vehicle was accelerating uncontrollably, more than I was driving normally. I then hit the brakes and it did slow down . Upon arriving to my destination I then tried to park my vehicle and applied the brakes and my vehicle kept accelerating and moving I then placed the car in reverse which stopped the motion. I then placed the car back in drive and went home . Then car still was accelerating uncontrollably so I kept my hand over the emergency brake for emergency use if needed . Upon arriving home the engine light came on
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Electrical System, service Brakes
09/09/2021
NHTSA Recall Number20V061000 Recall has not been fixed by the local dealer in Ocala Florida. I scheduled to come in and have this addressed and sat in the lobby for hours before being told I would receive a call to come back when the parts were in stock. It has been since September 9, 2021 that I made my appointment to address open recalls.
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Service Brakes
08/08/2022
ABS and BREAK lights have come on 2007 HYUNDAI ELANTRA that my daughter is driving. The local technician informed me that Hyundai vehicles have problems with ABS module breaking down and that there is a risk of catching fire. He suggested that I should contact NHTSA and Hyundai immediately for the recall and replacement of ABS module. While I have been parking the car outside my house away from structures until the recall repair is authorized and complete, I am afraid for my daughter to drive the vehicle.
