2022 Honda Insight Complaints

Experiencing a dead or faulty battery issue in my 2022 Honda Insight. I called the Honda dealership to see if I could charge the battery from the points noted in the owners manual. The service representative said yes. Charged the battery to 100% and proceeded directly to the dealership for service. During the drive to the dealership I experienced the dashboard lights and annunciation display with errors. TPMS, electric steering, brakes, traction control, and to see my dealer. “On my way”… During the repair process and extended waiting period of about 2 hours. It was initially determined the steering wheel was “not centered”, cocked to the left, and would need a wheel alignment. How much is that $179. You must have hit a curb or something. No I did not, and would seek a second opinion first before I allowed that service. Let’s fix the battery and dashboard light error lights first. Proceeding the battery was determined faulty, testing at 95 CCA and would be replaced under warranty. B...

On 2/16/23 I was driving on the highway when I heard a loud pop/bang like an explosion or loud crash on the top of my car. There were barely any cars around, no trucks spewing debris, I wasn’t going under an overpass, and I didn’t see anything fly up from the road. I had a passenger in the car who was looking out the windows at the road and didn’t see anything either. I opened the covering for the moon roof to see if something was stuck to the roof and my moon roof had exploded for no reason. Shattered glass fell into my car. My safety and the safety of others was at risk because I was in shock by what happened and it startled me while I was driving. Also, my car is not drive-able until this is fixed and it is through no fault of my own (or anyone else’s beyond the manufacturer). I took the car to a collision center to have the damage assessed for my insurance company. It is isolated to the moon roof, nothing else was damaged. It will be looked at by the dealership on Monday 2/20/23....

My car was parked safely on my driveway. I turn on the car and all the lights came on including power loss failure, collision mitigation, etc. I had to tow it to a dealer where they claimed it was rodent damage causing an electrical failure on Monday, 9/19/22. The car was towed on 9/20/22. I was then told I was unable to claim any warranty. The dealer charged me $640.00 for the repair. They claim the wire harness was chewed on which caused the system failure. I ended up having to pay out of pocket instead of using my $500 insurance to cover the damages. (Insurance said it would likely raise my rates next if I continuously put a claim). I thought--one time incident, bad luck. The dealership refused to take photos of the chewed wires, but I was able to fight to receive some parts indicating the damage (who knows if it was actually mine or some they kept off of some other Honda--see attached photo). Not even 24 hours after having my car repaired to normal, I turn on the car in the morning...

Twice, this car has engaged emergency brakes with cars behind me and no cars in front of me. Several other times, the "Brake now" indicator has come on with no cars nearby.

Driving the vehicle between 60 and 65 MPH on a straight 4 lane divided highway with no oncoming traffic and no obstacles in the road, the emergency braking system triggered the audible and visual warnings and engaged emergency braking in the middle of the highway. There were no vehicles in front of the vehicle, there were no road hazards and the roadway was straight. Other vehicles needed to take evasive action to avoid a collision during the unnecessary braking and while regaining speed after the system deactivated. The vehicle has been inspected and no fault codes were found. This is the second occurrence of the issue. The manufacturer was notified after the first instance and was inspected at a Honda dealer. No action to repair or troubleshoot the issue has been taken by Honda following the first reported issue.