2020 Honda Insight Complaints

The contact stated 2020 Honda Insight. The contact stated while driving approximately 4-5 MPH through a drive-thru, the cruise control set button was tapped and the speed increased to 25 mph without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 2,800. The VIN was not available.

WHILE DRIVING ON THE INTERSTATE WHERE SPEED LIMIT IS 70 MILES PER HOUR, I LOOKED IN MY REAR VIEW MIRROR AND SAW SMOKE COMING OUT OF THE BACK OF MY CAR. I THEN SAW WARNINGS FLASHING FROM MY DASH BOARD SAYING: AC MALFUNCTION, LKAS MALFUNCTION,AND THEN ANOTHER WARNING FLASHED SAYING - LOW OIL FLUID, STOP CAR DO NOT DRIVE. I COASTED CAR TO THE SIDE OF THE INTERSTATE AND GOT OUT OF VEHICLE AND CALLED TOWING SERVICE.

DAMAGE TO THE POWER STEERING LINKAGE CABLE AND OXYGEN SENSOR CAUSED ALL ADAS SYSTEMS TO BE OFFLINE INCLUDING POWER STEERING. IF THIS UNIT WERE TO BE DAMAGED JUST ENOUGH AND FAIL WHILE DRIVING THIS WILL LIKELY RESULT IN A CRASH/COLLISION AS THE CAR BECOMES COMPLETELY UNDRIVABLE. LUCKILY SO FAR, THIS HAS HAPPENED WHEN THE VEHICLE WAS PARKED AND DID NOT CAUSE ANY INJURY. I FEEL THE VEHICLE IS UNSAFE UNTIL THEY FIX THIS ISSUE. IT HAS HAPPENED 3 TIMES NOW AND NOTHING SEEMS TO BE BEING DONE ABOUT THIS ISSUE AS OF YET FROM HONDA. THIS WAS BROUGHT FORWARD TO HONDA'S ATTENTION WITH NO AFFIRMATION THAT THIS IS A PROBLEM. IT FIRST HAPPENED IN SEPTEMBER LAST YEAR AND HAS HAPPENED TWO ADDITIONAL TIMES SINCE.

TL* THE CONTACT OWNS A 2020 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V771000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION, VISIBILITY/WIPER, VISIBILITY, EXTERIOR LIGHTING). THE CONTACT STATED WHILE APPROACHING THE VEHICLE ON 3/1/2021, SHE NOTICED SOMEONE SLEEPING INSIDE THE VEHICLE. THE CONTACT STATED WHILE CALLING THE POLICE DEPARTMENT, THE PERSON GOT AWAY. A POLICE REPORT WAS FILED. THE CONTACT STATED HER ANTI-THEFT ALERT FAILED. THE CONTACT ASSOCIATED THE FAILURE WITH THE RECALL CAMPAIGN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER VACAVILLE HONDA (751 ORANGE DR, VACAVILLE, CA 95687, (707) 449-5900) TO DIAGNOSED. THE RESULTS WERE STILL PENDING. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,126. Consumer was notified transmission needed to be replaced, vehicle is currently not a year old.

WHEN PUTTING THE CAR IN REVERSE, THE CAR IS MAKING VERY LOUD 'DONG DONG DONG' NOISE. THIS ISSUE ALSO OCCURS WHEN THE CAR IS IN IDLE (STOP FOR THE TRAFFIC LIGHT). I AM NOT SURE IF THE NOISE IS FROM THE HYBRID SYSTEM, BUT THE NOISE MAKE ONE'S EARS VERY UNCOMFORTABLE.