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Wheels, service Brakes
10/24/2025
I am writing as the owner of a new 2025 GMC Yukon XL AT4 VIN: [XXX] , purchase date: 01AUG2025, from Elizabeth City GMC, Elizabeth City, NC. This vehicle, equipped with the 3.0L Duramax diesel engine and Super Cruise hands-free driving assistance, was purchased for safe family travel, including space for my wife, our 21-year-old daughter, and our family dog(s). At approximately 4,300 miles—well within the 3-year/36,000-mile bumper-to-bumper warranty—this truck suffered a catastrophic right-rear brake failure directly attributable to a dealer-installed GMC-approved Brembo Performance Brake Upgrade Package, resulting in a near-fatal highway incident and profound emotional hardship for my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Unknown Or Other
09/29/2025
The rear view camera is not sufficient for full time use. The camera is positioned too low and during times of dawn/night/dusk if a truck of similar size pulls up behind you, your camera is completely blinded by headlights. Leaving you unable to see anything in the rear view camera. This is a serious safety concern as you are unable to see if anyone is approaching your vehicle to cause you harm. The low camera placement also does not allow for an acceptable/comparable view as using the rear view mirror. The zoom does not pull out far enough to see multiple lanes of traffic and even during the daylight, if someone is approaching the vehicle to cause you harm, it would not be visible. The camera placement only allows you to view the front grill or hood of the vehicle behind you.
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Power Train
09/22/2025
Transmission malfunctioned 4 separate times. Engine and service transmission light came on. Vehicle shifted hard and became immobile at certain times. 4 tropes to a dealer for repair. Latest repair was replacing ECM and problem still persists.
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Electrical System, service Brakes, forward Collision Avoidance
09/19/2025
keep quit working when i was driving , i just pick up from delearship for i another issue with on-star and is not part available is been there for over month not fix and now the brakes issue
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Back Over Prevention, forward Collision Avoidance
08/09/2025
On August 9th at 5:30PM roughly, while attempting to park using the vehicle’s Park Assist feature, the system failed to function properly—specifically, it failed to detect a pole at the rear of a parking space, did not slow or brake the vehicle, and was not even aware it would contact the pole. It then collided with the pole. Also, intermittently the forward collision alert system either does not alert for similar circumstances as it just previously did. Seem untrustworthy. Scary. GM's product allegation team (PAC) had all of the necessary information to show the system does not work 100% of the time (I have it all on video and submitted that) and they denied my claim and refused to admit a system failure even when given the videos showing the park assist failing to engage properly ON VIDEO.