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Engine And Engine Cooling
08/06/2025
The contact owns a 2013 GMC Terrain. The contact stated that while driving 30 MPH, the vehicle hesitated with the check engine warning light illuminated. The contact also stated that while coming to a stop, the vehicle lost automotive power. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed due to the engine consuming oil. The mechanic informed the contact that the engine could be repaired and suggested that the engine needed to be replaced. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.
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Power Train, engine
05/21/2025
The contact owns a 2013 GMC Terrain. The contact stated that while driving 40 MPH, the transmission failed to shift as needed. The contact stated that while driving at an undisclosed speed, the vehicle stopped and stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to a transmission center, which determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a claim. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 172,000.
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Engine
02/06/2025
Oil consumption rate was too high, roughly 2qts every 1500miles. Caused timing chain to break. Second time with the oil consumption. First fix under 100k mile warranty checked off as recall. It was done before a recall came out. Paying for timing chain to get fixed but recommended a new engine. Prefer GMC to replace engine since it's an ongoing issue. 307373 miles strong and now this.
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Engine And Engine Cooling
12/28/2024
The contact owns a 2013 GMC Terrain. The contact stated that when slowing down to come to a stop, the vehicle was jumping and hesitating, causing the contact to shift into neutral(N) to stop the vehicle and prevent the vehicle from shaking. There was a fuel odor that smelled like rotten eggs. The check engine warning light was intermittently illuminated at first but became a constant failure. The vehicle was previously included in the emissions recall N192268180; NHTSA Campaign Number: 10183214 (Engine and Engine Cooling); with DTC: P0420 and the vehicle was repaired; however, the contact stated that the repair was performed had not matched the repair in the Emissions recall. The contact stated that the dealer had replaced the oxygen sensor instead of the catalytic converter and oxygen sensors as stated in the remedy. The dealer was contacted and confirmed that the VIN was included in NHTSA Campaign Number: 10183214 (Engine and Engine Cooling); however, since the repair was marked comp...
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Engine
12/14/2024
The contact owns a 2013 GMC Terrain. The contact stated while driving at approximately 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was towed to the residence. The contact stated that prior to the vehicle stalling, the vehicle was consuming an excessive amount of engine oil. The contact stated that one quart of oil was being added every week. The contact had taken the vehicle to a local dealer who added engine oil and was conducting an oil consumption test. The vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.