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Service Brakes
11/13/2012
TL* THE CONTACT OWNS A 2007 GMC SAVANNA. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BRAKE BOOSTER AND BRAKE BOOSTER LINES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 36,000.
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Air Bags, seat Belts
03/03/2014
TL* THE CONTACT OWNS 2007 GMC SAVANNAH 3500. THE CONTACT STATED THAT THE PASSENGER'S SIDE SEAT BELT FAILED TO LOCK WHEN INSERTED INTO THE BUCKLE. THE AIR BAG LIGHT ALSO ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
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Steering, electrical System
03/02/2007
TL* THE CONTACT OWNS A 2007 GMC SAVANA. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE IGNITION KEY WARNING SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING 70 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT PULLED TO THE RIGHT. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND STATED THAT THE LEFT INNER AND OUTER TIE ROD HAD FRACTURED. THE VEHICLE WAS REPAIRED FOR THAT FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 12,812.
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Service Brakes, Hydraulic
05/24/2010
INTERMITTENT BRAKE LOCK UP ON 2007 GMC SAVANA 2500 CARGO VAN. THE PEDAL FEELS HARD TO PUSH AND THE VEHICLE WILL NOT SLOW. MORE PRESSURE APPLIED TO THE BRAKE PEDAL THEN THE FRONT BRAKES LOCK UP COMPLETELY. THIS HAPPENED TWICE AT LOW SPEEDS AND ONCE AT FREEWAY SPEED. VERY FORTUNATE THAT OTHER DRIVERS WERE ABLE TO AVOID A TRUCK SKIDDING TO A STOP ON THE FREEWAY. TURNING THE VEHICLE OFF FOR FIVE MINUTES SEEMS TO ALLOW THE SYSTEM TO FUNCTION AGAIN TEMPORARILY. DEALERSHIP REPORTS "LEAKING HYDROBOOST" UNIT IS THE PROBLEM. THIS IS THE SECOND FAILURE OF THIS PART IN OUR 15 TRUCK FLEET, ALTHOUGH THE EARLIER FAILURE DID NOT CAUSE BRAKE LOCK-UP. *TR
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Suspension
08/17/2008
TL*THE CONTACT OWNS A 2007 GMC SAVANA 1500. THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE LOWER BALL JOINTS WERE REPLACED IN MARCH OF 2008. THE VEHICLE THEN BEGAN EXPERIENCING SEVERE SHAKING DUE TO THE LACK OF AN ALIGNMENT. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED. SIX MONTHS LATER, WHILE DRIVING 15 MPH, THE FAILURE RECURRED. HE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT BELIEVES THAT HIS VEHICLE SHOULD NOT BE EXPERIENCING BALL JOINT ISSUES AFTER A YEAR OF BEING PURCHASED. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 56,000.
