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Unknown Or Other
11/11/2025
I have been dealing with a sweet/Christmas-like smell in my car occasionally for the last several months. This is a health & safety concern for me involving ethylene glycol fumes in the cabin. These fumes could be linked to why I have experienced increased sinus headaches over the past several month. I took it into CarMax (where I purchased the vehicle) and they were able to diagnose the issue and state that my heater core needed to be replaced. However, since my vehicle was under 36,000 miles, it needed to go to the dealer. The dealer that has been working on the vehicle is Hendrick Hoover Chevrolet. I have taken the vehicle to the dealer twice already and they have not been able to diagnose it the same as CarMax nor recreate the smell. Both times I have picked up the vehicle, I smelled the same thing within 1 day of having the vehicle back. Today (1/22/26) I took the vehicle back to CarMax to have them take it to the dealer for the THIRD because I have not only smelled the same...
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Service Brakes, Hydraulic, electrical System, forward Collision Avoidance
12/06/2025
The contact called on behalf of her son who owned a 2022 GMC Canyon. The contact stated while her son was driving at an undisclosed speed, the brake pedal was depressed, and the brakes failed to engage. Additionally, the infotainment screen was inoperable. The front camera module warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the front camera module needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 24V133000 (ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE); however, the VIN was not included in the recal. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
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Unknown Or Other
04/01/2025
The ignition key intermittently will not extract. I'm seeing a number of complaints on-line regarding this. I have to often restart the truck back up or forward, turn the steering wheel hard left and right, then put in park to extract the key. I believe this is a danger as you would have to leave the key in the ignition of you cannot extract it. This happens multiple times a week.
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Steering
12/29/2024
After driving vehicle and parking vehicle turn key off key will not turn all the way off to pull key out of ignition switch. The vehicle had 35,750 miles when brought to dealership I had told them this has happened multiple times I had to restart vehicle move vehicle shift vehicle manually or drive around block park again and then key would turn all the way off and come out, When I was contacted from the GMC dealership they said they could not duplicate the problem but I have paperwork from them and the mileage during drop off which was 35,750 miles and pickup at 35,751 miles I also told them to drive the truck it is not going to happen sitting in the dealership parking lot but they only went 1 mile, The warranty for this problem will be up at 36,000 miles. I drove the vehicle 8 miles from the dealership to my house no problems drove another drove another 6 miles to the car wash and went through the car wash went to park to vacuum and wipe exterior the key would not turn all the way o...
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Electrical System, fuel/propulsion System
12/12/2024
The ECU electric control model has now burned up 3 times and the dealership just keeps replacing it the only thing they keep saying not to fill up the gas tank all the way? The gas gauge just goes dead