2015 Gmc Canyon Complaints

Around ~2017, power steering failed while driving and a safety recall was performed on the torque sensor cover. Later, the whole rack and pinion module was replaced. In ~2025, power steering failed again, and again the whole rack and pinion is getting replaced. Both times the failure occurred on a windy mountain road and was nearly catastrophic.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at various speeds, the steering wheel locked up. The contact used force to steer the vehicle. The message "Check Power Steering" was displayed. The local dealer was contacted; however, the dealer refused to diagnose the vehicle unless the contact paid for the diagnostic test. The vehicle was not repaired. The failure persisted and became progressively worse. The vehicle was repaired under NHTSA Campaign Number: 21V213000 (STEERING); but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

The contact owns a 2015 GMC Canyon. The contact stated that while driving 35-40 MPH, the power steering became inoperable. The steering wheel was difficult to turn. The vehicle was restarted and worked as designed. The message “Power Steering Fault - Drive with Care” was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage for the failure, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,746.

The first occurrence (post recall 21V213000 completion 8/24/2021), was Sunday 9/21/2025 . I was just accelerating after a stop sign turning left and I lost power steering and stabilitrak. Yes it is available for inspection if requested. I was at risk of being in an accident. No it has not been confirmed by a dealer or independent service. No it has not been inspected by manufacturer, police, insurance reps or others. No there were no warning lights, messages or other symptoms prior to the failure. They first appeared as the failure was occurring. The second occurrence occurred on Sunday 10/5/2025. I was on a straight away part of the road when the power steering, stabilitrak failure occurred again just before I was slowing down to turn right into a parking lot. Yes it is available for inspection if requested. I was at risk of being in an accident. No it has not been confirmed by a dealer or independent service. No it has not been inspected by manufacturer, police, insurance reps o...

Gear steering and steering software power. Locks up while driving: