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Suspension
09/13/2016
TL* THE CONTACT OWNS A 2012 GMC CANYON. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HUB BEARING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT THE MANUFACTURER COULD NOT COVER THE REPAIRS DUE TO THE VEHICLE BEING OVER 100,000 MILES. THE FAILURE MILLAGE WAS 161,000.
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Engine And Engine Cooling
02/01/2016
TL* THE CONTACT OWNS A 2012 GMC CANYON. WHILE DRIVING 35 MPH, AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MANIFOLD WAS FRACTURED AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
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Tires
03/09/2016
TL* THE CONTACT OWNS A 2012 GMC CANYON. THE VEHICLE WAS EQUIPPED WITH GOODYEAR WRANGLER AT/S TIRES, SIZE LT265/70R17. WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW TIRE WARNING INDICATOR ILLUMINATED. IMMEDIATELY AFTERWARDS, THE REAR PASSENGER SIDE TIRE WENT FLAT. THE CONTACT HAD TO STOP ON THE SIDE OF THE ROAD. THE CONTACT PULLED THE TIRE OFF AND BROUGHT IT TO THE TIRE SHOP WHERE IT WAS DIAGNOSED THAT A BUBBLE THE SIZE OF A BASEBALL WAS PRESENT IN THE CENTER OF THE TREAD. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 41,500.
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Electrical System, electronic Stability Control (esc), engine
06/15/2015
1/29/2015 NO CRANK..DISPLAYED MESSAGE "SERVICE STAB SYS TRACTION FAULT" HAD IT TOWED TO DEALER AND THEY REPLACED ECU REPAIR COST WAS GOING TO BE MORE THAN$500.00 UNTIL I CONTACTED GM CUSTOMER SERVICE IT WAS THEN REDUCED TO $100.00. MILEAGE WAS 33478. THIS WAS THREE MONTHS AGO. AND THE NO CRANK PROBLEM CONTINUED HOWEVER TURNED KEY BACK TO OFF FOR A FEW SECONDS THEN VEHICLE WOULD.. TODAY HAD THIS PROBLEM BUT WHEN IT STARTED ENGINE MISFIRE AND ENGINE LIGHT CAME ON ALONG WITH THE MESSAGE "SERVICE STAB SYS TRACTION FAULT REDUCED POWER". WAS ABLE TO LIMP HOME AT 25 MPH ONCE THERE SHUT ENGINE OF THEN RESTARTED SEEMED TO BE RUNNING OK THEN BUT THE CHECK ENGINE LIGHT IS NOW ON. I HAVE TO TAKE IT TO THE DEALER IN THE MORNING IF IT WILL START. I ALSO CONTACTED GM CUSTOMER SERVICE AGAIN. MILEAGE NOW IS 39650
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Service Brakes, Hydraulic
06/09/2015
TL* THE CONTACT OWNS A 2012 GMC CANYON. WHILE DRIVING 70 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL EACH TIME TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED FOR THE THIRD TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. UPDATED 8/19/15*CN UPDATED 10/19/2017*CN