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Visibility/wiper
08/01/2023
Whenever the vehicle's windshield washer is used the smell of the fluid enters the vehicle. This is particularly acute when the HVAC system is used at the same time. Since the label on the washer fluid container says the fluid is poisonous and the vapors are harmful and cannot be made nonpoisonous, I feel I should report this. I have had 4 GMC representatives confirm this is indeed happening. One rep was the Field Engineer Supervisor. All of this is documented as I have had this examined 4 times at the request of the GM customer service representative. Case [XXX], Status update for your 2023 GMC Acadia concern INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Unknown Or Other
03/01/2024
Since late 2023/early 2024, I started to notice that my liftgate was open, while the Acadia, a lease with less than 15K miles, was parked in the driveway, off. At first, I thought it was a mistake on our part, that we had accidentally hit the button on the remote to open it or had forgotten it open. As time went on, the incidences continued and I realized it was happening on its own, while the car was off! When the Acadia was at the dealership this fall for a warrant repair (a pump that GM knew was problematic but only has alerts out about for now), I mentioned the liftgate. Thankfully, the problem happened at the dealership too so workers could witness it. It's a major safety issue and a public safety issue. When the pump repair was occurring, I got a text from the dealership that the problem with the liftgate was my fault, that how I clean the inside of the car had affected the mechanics and that I would be on the hook for over $300 in repairs. I had no way to prove otherwise and opt...
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Power Train, electrical System, engine
11/26/2024
On 11/26/24 my wife was running errands in her vehicle when the power shut off and killed the car. She was in the left lane of a busy state highway. She was able to coast off the road slightly before the vehicle came to a complete stop. The dashboard said to press brake and start button, but the car would not start. The vehicle was also stuck in drive and would not switch to park, neutral, or any other gears. Police came and had to push her vehicle with theirs into a nearby park lot so a tow truck could pick it up. It is currently at a GM dealership waiting to be looked at.
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Electrical System, electronic Stability Control (esc)
11/01/2024
The contact owns a 2023 GMC Acadia. The contact stated that on several occasions while driving at various speeds, the vehicle began jerking with the "Service Stabili-trak" message displayed. The vehicle was taken to a dealer but was not diagnosed; however, the dealer tightened the battery terminal. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was 31,000.
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Power Train
08/14/2024
We purchased a 2023 GMC Acadia AT4 new in October 2023. There is currently a little over 19,000 miles on the AT4. As of today November 13, 2024 the SUV has been to Blaise Alexanders, for at 3 times with same issues. Between the speeds of 50-65 there is a shudder, which in August 2024, the Chevy garage changed the fluid However, You can now feel this at any speed through out a trip. The SUV was return to the shop for increasingly worse shudder between 50-65 and a new issue of "hunting" between 25-35. There are times that the SUV does not want to propel forward (like the AT4 cannot get out of its own way) Also, when making a sharp right turn followed by an immediate left turn, onto uneven surface, the AT4 acts as though it is confused as to what gear it should be. The garage was then notified that I know have whining sound. At one point the garage had the AT4 for a week, the general manage drove it, did not feel anything. I then returned, took him for drive and he felt it. Left the car...