2021 Gmc Acadia Complaints

The contact owns a 2021 GMC Acadia. The contact stated that while driving approximately 30 MPH, the vehicle started running rough before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. There was no warning illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The dealer informed the contact that the part to do the repair was on backorder. The contact researched online and associated the failure with NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline); however, the model year and VIN were not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 46,000.

Car was taken in for an oil change at 62k Miles. Dealer advised that it needed a radiator replaced. At 64k miles it was brought into the dealer for warranty work due to a failing thermostat. While being diagnosed, we were told not only the radiator needed to be replaced, but the oil cooler also needed to be replaced. So a 5 year old car with just over 60k Miles had the thermostat/sensor fail and need to be replaced. A radiator fail and need to be replaced and and an oil cooler fail and need to be replaced. Vehicle has been at a GM dealer for all maintenance. No crashes or reasons these parts should fail. Vehicle has never towed anything to but any sort of strain on the cooling system.

Had vehicles looked at twice and serviced once for the transmission slipping. No issues were found when looked at and light was deleted. Took to another mechanic who drained and refilled transmission. Transmission still slips after service. This happens at acceleration and continues til 3rd gears where it jerks in between gears. Stops while driving continuously, the starts up again if stopped for any reason.

The contact owns a 2021 GMC Acadia. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and DTC: P04FB; was displayed. The vehicle was taken to the dealer where it was diagnosed with moisture of the crank case. The vehicle was repaired. The contact stated that the failure was a quick fix and was covered under the warranty. The contact stated that the failure had occurred several times and was covered under warranty. The contact was informed that there was no fix for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

Odometer Fraud. The contact purchased a 2021 GMC Acadia. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 29,000. The contact attempted to trade in the vehicle, and the purchasing dealer checked the VIN and retrieved a Carfax Report. The Carfax Report indicated that the mileage on the Title on 11/04/2024 was 58,000; however, on 02/04/2025, the mileage was 28,000, and the vehicle had been in an accident in the past.