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Engine
06/07/2022
The contact owns a 2009 GMC Acadia. The contact stated that after purchase of the vehicle, the vehicle lost motive power and stalled while driving at 45 MPH. There was no warning light illuminated. Despite the failure, the contact was able to coast the vehicle to a stop as the vehicle failed to restart after multiple attempts. The contact's husband inspected the engine and had the vehicle towed to the residence. The contact's husband replaced the crank shaft position sensor, purge valve, high pressure tank, fuel pump, and battery; however, the failure persisted. The contact then towed the vehicle to an independent mechanic where it diagnosed with engine failure due to the timing chain, and a cylinder #1 and #5 defect. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle related to the engine. The vehicle remained in possession of the mechanic unrepaired. The failure mileage was 194,726.
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Electrical System
10/04/2022
The contact owns a 2009 GMC Acadia. The contact stated that while his wife was driving approximately 35 MPH, the vehicle stalled and lost motive power. The check engine warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that a fuel module had failed and needed to be replaced. The dealer was made aware of the failure and confirmed that the failure was related to NHTSA Campaign Number: 14V614000 (Electrical System) however, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage 148,000.
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Steering
06/13/2022
The contact's daughter owns a 2009 GMC Acadia. The contact stated that while his daughter was driving at an unknown speed, the steering wheel seized without warning. His daughter restarted the vehicle and resumed normal driving operation. The contact stated that the failure recurred while his daughter's boyfriend was driving the vehicle later on that same evening. The vehicle was taken to an independent mechanic and was diagnosed with a defective rack and pinion. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 123,000.
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Power Train, electrical System, air Bags
05/31/2022
The wire harness corroded , and it caused everything in my car to stop working my back passenger window won’t go down , my back driver side cannot be put up or down from the back , my airbag light is now on and now my car will not shift while driving to allow me to drive it over 30mph .. I’ve paid the dealer almost $1400 to fix wiring. I’ve owned the car exactly a year now
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Unknown Or Other
10/28/2021
I’m unsure what caused my 09 Acadia to catch fire, but it burned the longest and hottest under the engine. I need help.