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Electrical System
09/08/2017
ON 06/10/2017 WE PURCHASED A G90 GENESIS FROM SOUTH CHARLOTTE HYUNDAI AT 8525 SOUTH BLVD CHARLOTTE NC. THE TEAM WAS VERY CONVINCING ABOUT THE QUALITY OF THE VEHICLE & THE 10-YEAR WARRANTY. THE CAR WAS A VERY EXPENSIVE CAR COSTING $74,678.47, BUT WE WERE ASSURED IT WAS THE BEST CAR & WARRANTY IN THE BUSINESS. WE STARTING TO HAVE CRASH SENSORS GOING OFF EVEN AT TIMES WHEN NO OTHER CARS WERE EVEN NEAR THE CAR. THEY INDICATED THAT THEY FIXED THE PROBLEM, BUT THE 'FALSE' CRASH WARNING PERSISTED & EVEN EXPERIENCED THE CAR AUTO STOPPING IN AN INTERSECTION WHEN IN FACT IT WAS A FALSE SENSOR AS NO CAR WAS EVEN IN FRONT OF THE VEHICLE. THIS BECAME LIFE THREATENING & SERIOUS. SOUTH CHARLOTTE HYUNDAI HAD THE CAR IN THE SHOP YET AGAIN & THEN INDICATED THEY COULD NOT FIND THE PROBLEM NOR COULD THEY RECREATE IT. SO, THEY COULD NOT FIND THE PROBLEM & THEY HAD DONE ALL THEY COULD. BECAUSE THE CRASH SENSORS STAY ON FOR AN EXTENDED TIME ONCE THEY GO OFF, WE WERE ABLE TO RECORD A VIDEO OF WHAT WAS GO...
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Power Train
04/22/2018
TRANSMISSION CAN POP OUT OF GEAR WHEN THE SHIFT HANDLE IS INADVERTENTLY NUDGED WHILE DRIVING. ALSO, WHEN SHIFTING INTO GEAR WHEN STOPPED, THE TRANSMISSION WILL REVERT TO NEUTRAL (POP INTO) IN AN EMERGENCY SITUATION UNLESS YOU HOLD THE HANDLE FORCEFULLY AND IN DRIVE OR REVERSE. EVEN WITH YOUR FOOT ON THE BRAKE. BOTH HAVE RECURRED MULTIPLE TIMES. DEALER HAS NO SOLUTION. GENESIS HAS NO RESPONSE.
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Power Train
04/22/2018
WHEN TURNING RIGHT OR LEFT FROM A STOP, THE TRANSMISSION REFUSES TO RESPOND AT TIMES...IT SLOGS DOWN AND WILL NOT SHIFT TO ACCELERATE IN A LOWER GEAR...AN EMERGENCY SITUATION COULD KILL SOMEONE. THE DEALER HAS NO SOLUTION. GENESIS HAS NO RESPONSE. THIS HAS HAPPENED MANY TIMES SINCE 7/2017.
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Exterior Lighting
03/07/2017
SINCE TAKING DELIVERY OF THE VEHICLE, THE AUTO-LEVELING HEADLIGHTS DO NOT STAY IN ADJUSTMENT, LEADING TO THE LOW 'BEAM' OF LIGHT BEING EITHER WAY TOO LOW, AND THEREFORE NOT ILLUMINATING THE ROADWAY SAFELY, OR BEING TOO HIGH (MOST RECENTLY THE LOW BEAMS WERE HIGHER THAN THE HIGH BEAMS). THE DEALER HAS CONSULTED WITH HYUNDAI, AND THEY FREELY ADMIT TO ME THAT THEY CANNOT FIX THE PROBLEM. THE CAR HAS BEEN TO THE DEALER 5-6 TIMES, WHERE THEY MANUALLY ADJUST THE LIGHTS WITH A SCREWDRIVER, BUT THE LIGHTS ON THEIR OWN RE SELF-ADJUST TO EITHER TOO LOW, OR TOO HIGH AND IN NEITHER CASE THE ROADWAY BEING SAFELY ILLUMINATED. MOST OF THE TIME THEY ARE TOO LOW. I HAVE GOTTEN 4 FLATS BECAUSE OF POOR ILLUMINATION. I AM UNABLE TO DRIVER THE CAR AT NIGHT. PHOTOS ATTACHED SHOW THE BEAM IN THE NYC HOLLAND TUNNEL, SHOWING THE LOW BEAM LOW, AND NOT ILLUMINATING PAST ABOUT 75'. I HAVE MANY OTHER PHOTOS, PLUS DASH CAM VIDEOS SHOWING THE PROBLEM.
