2017 Genesis G80 Complaints

Recall 24V107000 issued 2-13-2024 for compartment fire while parked or driving. I received such recall from Genesis within the past two weeks, now 5-13-2024, not promptly as it should have been since it is a high rise of danger to users and passengers. Today I called the Genesis Customer care, there remains no remedy, and the agent could not authorize a rental car. I could rent a car at my expense and submit a claim once the remedy is installed and I may be refunded that cost. Another agent should be contacting me in 3 to 5 days referring to case number 23267478. First, the notice was untimely. Second, no offer of sidelining the car and providing free of all charges, a rental car. Seems to me that our lives are at risk with no immediate help from Genesis. Thank You.

I was made aware that my car has a recall. I took it to the dealership (World Car Kia Hyundai North, San Antonio, TX) to get fixed and they told me that there is no remedy for it. I stressed to them that I was worried about my car and that I have a child that is always in the car with me. They told me to keep looking on google and that google would tell me when there is a fix. I would like a different car or my money back but it seems like they will not do that for me.

Oil sensor oil sensor in 2017 Genesis goes bad & Genesis knows it. When the vehicle is at a complete stop or is slowing down, oil pressure sensor comes on. Whenever you begin to accelerate, it goes off. Genesis ALREADY KNOWS this…which is why they ALREADY issued a recall on “DH” body style models (like my 2017 Genesis G80) in Korea, where the cars are produced, but REFUSES TO ISSUE A RECALL IN THE US MARKET. Upon googling I see that this is a common problem that an insane amount of people have also experience, again, enough of a problem to cause the Korean market, where these are manufactured to issue a recall. It’s not covered under warranty & the sensor is located so deep in the engine behind the manifold, it typically is a $800–1250 repair for a sensor that cost less than $200 due to the labor involved to repair it, however some local Genesis dealership quoted as much as $1600 to get it, replaced due to how much they charge per hour of labor. The quote from my local dealership in Ho...

The contact owns a 2017 Genesis G80. The contact stated that the vehicle shutoff while driving in the rain. There was an unknown warning light illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 24V107000 (Electrical System). The manufacturer was not contacted. The failure mileage was approximately 78,000.

1.What component or system failed or malfunctioned, and is it available for inspection upon request? -> While I was driving on the highway, All Dashboard was blacked out and can't driving at all