2001 Ford Windstar Complaints

The contact's girlfriend owns a 2001 Ford Windstar. The contact stated that the rear axle was previously replaced under NHTSA Campaign Number: 15V608000 (Suspension). The contact stated that while his girlfriend was driving approximately 10 MPH and making a left turn, a loud bang was heard from the rear of the vehicle. No warning lights were illuminated. The contact's girlfriend was able to veer to the side of the road and became aware that both the rear driver’s and passenger’s side tires were tilted inward, and the rear axle was fractured. The vehicle was towed to an independent mechanic, where it was diagnosed that the rear axle needed to be replaced. The vehicle remained with the mechanic awaiting the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 159,000.

The contact owns a 2001 Ford Windstar. The contact stated while driving approximately 40 MPH and crossing railroad tracks that were flush with the road surface, the contact heard the passenger’s side rear tire making a loud screeching noise. The contact could hear rubbing or friction and then noticed that smoke was coming from the rear of the vehicle. The contact stated there was no warning light illuminated. The contact pulled off the road safely and inspected the vehicle and saw that the wheel was tilted into the wheel well and was rubbing the top and inside of the tire against the wheel well. The contact had the vehicle towed back to his residence. The vehicle was not taken to an independent mechanic or dealer. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V608000 (Suspension). The manufacturer had not been informed of the failure. The failure mileage was approximately 132,000.

The contact's husband owns a 2001 Ford Windstar. The contact stated that while in reverse, she heard an abnormal noise. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the control arm was cracked. The contact was then informed by the mechanic of the NHTSA Campaign Number: 11V03000 (Structure). The dealer was notified of the failure and the contact was informed that no recall was affiliated with the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

I pulled up to a stop sign having been traveling at less then 20 mph, and only while the vehicle is in drive but not moving, it was shaking like the motor was going to jump out of the vehicle. I assumed it was the motor mount broken and took it to the mechanic and found out it was the subframe on the front passenger had corroded and had detached from the frame .I need it repaired but I don't know where to begin. Was told that there is a active recalls on this part..

The contact owns a 2001 Ford Windstar. The contact stated that while driving at 20 MPH, there was an abnormal sound, and the vehicle felt as if it had a flat tire. Upon inspection, the contact noticed that the rear driver's side tire was tilted inward and the rear axle was fractured. The vehicle was towed to an independent mechanic. The mechanic related the failure to NHTSA Campaign Number: 15V608000 (Suspension). The dealer was made aware of the failure and informed the contact that in 2016, per the recall, the brackets were inspected to verify their proper installation however, the recall repair was not performed. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure. The failure mileage was approximately 159,000.