2016 Ford Transit Connect Complaints

I am writing to report a serious and recurring safety issue with my 2016 Ford Transit Connect. On four separate occasions, the rear sliding doors on both the driver and passenger sides have completely detached from the vehicle during the normal process of closing them. These incidents occurred without the application of any excessive force or unusual use. The doors unexpectedly slid off their tracks and fell from the vehicle, creating a dangerous situation. Each time this occurred, my family was left stranded, unable to complete our trip or return home safely. As a result of this repeated failure, I have avoided using one of the sliding doors for over a year out of fear that it was not properly re-secured and could fall off again. This issue represents a significant safety concern, particularly for families relying on this vehicle for daily transportation, and I believe it warrants immediate attention and investigation.

dealership AL Packer Ford on 1530 N Military Trl, West palm Beach FL 33409 refuse to fix the Manufacturer Recall Number 22S20 (NHTSA Recall Number 22V192), they have to remove the windshield and resealed but they hire an company to do it, so the "company' went and check my windshield and they said they can not do it bc they find and crack(which I've never see) and the windshield can the windshield can collapse in the process, the dealer says they won't take care of the windshield if this happens, I called Ford but they say they won't take care of it either, that I can only resolve it with the dealer but they refuse to cover it, and it's not my fault that they used the wrong adhesive for the windshield and now they have to remove it, they recommended that I talk to my insurance but insurance won't cover it and it's crazy that they won't cover it when it's their fault, how do they know that the windshield doesn't have the crack because of the defect in the adhesive

The contact owns a 2016 Ford Transit Connect. The contact stated that the ABS warning light was illuminated. The contact stated while driving at undisclosed speeds, the vehicle stalled. There was smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, who determined that the brakes and calipers needed to be replaced. While the mechanic was test driving the vehicle, the vehicle stalled. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Wayne Ford (444 US-46, Wayne, NJ 07470); but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 33,000.

The vehicles front driver side wheel brakes keeps receiving too much pressure causing the brake pads to stick and the wheel to get hot and to shake the steering wheel. I have had the caliper replaced twice, the flex bake hose replaced as well, replaced brake pads and rotor and after the most recent diagnosis, I was told that the issue is the HCU. Ford has had issues with this model and you can see under campaigns 16C10/16V482 where this exact issues was happening was being experienced. I believe that they failed to fix the issue when they produced the car I have and are refusing to fix it. When I first experienced the issue my rotor was smoking and the wheel was extremely hot which is an extreme hazard that ford should be made responsible for.

The contact owns a 2016 Ford Transit Connect. The contact stated while driving 65 MPH, the transmission downshifted to 1st gear without warning. The contact continued driving and while coming to a stop light the failure recurred. The contact attempted to accelerate when the light turned green, and the vehicle inadvertently shifted into neutral, and the contact nearly crashed into another vehicle. The contact pulled the vehicle over at a gas station and had the vehicle towed to a local dealer where the cable shifter bushing was replaced. The vehicle was repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 80,000.