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Engine
06/01/2011
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE BLEW THE NUMBER SIX SPARK PLUG OUT OF THE ENGINE. THE SPARK WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
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Vehicle Speed Control
07/14/2013
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE APPLIED THE BRAKES TO DISENGAGE THE CRUISE CONTROL AND THE VEHICLE CONTINUED TO ACCELERATE INDEPENDENTLY. THE CONTACT WAS ABLE TO GET THE VEHICLE TO STOP AFTER SEVERAL MINUTES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 176,000.
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Tires
06/05/2013
ON 6/5/2013, I WAS DRIVING ON FREEWAY AT APPROX. 70MPH AND TREAD SEPARATED FROM RT. REAR TIRE CAUSING VEHICLE TO SWERVE INTO ADJACENT LANE. DAMAGE TO QUARTER PANEL AND RUNNING BOARD. THIS IS THE SECOND TIRE FAILURE IN THE PAST 45 DAYS.THE TIRES ARE BFGOODRICH 265/75R/16 COMMERCIAL TA LOAD RANGE E. THE FOUR NEW TIRES WERE INSTALLED ON 2/28/2011 AND HAVE APPROX. 14,300 MILES OF WEAR AT TIME OF FAILURE. THE OTHER TIRE (LEFT FRONT) FAILED ON 4/19/2013. BECAUSE OF STRONG FRONT END VIBRATION, I INSPECTED THE FRONT TIRES. I FOUND THAT IT WAS OUT OF ROUND DUE TO BELT SEPARATION. THE DEALER REPLACED THIS TIRE ALSO. *TR
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Engine
05/11/2013
ACCELERATING FROM A STOP, A SPARK PLUG EJECTED FROM THE CYLINDER HEAD. *TR
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Service Brakes
08/06/2012
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH AND APPLYING THE BRAKES, THERE WAS AN ABNORMAL NOISE HEARD FROM THE BRAKING SYSTEM. THE BRAKE PEDAL BECAME STUCK AND THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT CONTINUED TO PUMP THE BRAKES AND WAS ABLE TO COAST TO A STOP. THE CONTACT LATER PARKED THE VEHICLE AND NOTICED THAT A FIRE HAD STARTED FROM UNDER THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE HOWEVER, THE TRANSMISSION AND CENTRAL COMPUTER WAS DESTROYED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TRANSMISSION COMPUTER MODULE, TRANSMISSION AND THE BRAKE BOOSTER WAS REPLACED. THE DEALER ADVISED THAT THE BRAKE BOOSTER LEAKED ONTO THE TRANSMISSION AND THE FRONT DRIVE SHAFT, CAUSING THE VEHICLE TO CATCH ON FIRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER THREE WEEKS PRIOR TO FIRE AND THERE WAS NO INDICATION OF A POTENTIAL FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 190,000.