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Engine
03/06/2013
TL* THE CONTACT OWNS A 2005 FORD E-350. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS INSPECTED BY AN AUTHORIZED MECHANIC. THE MECHANIC ADVISED THE CONTACT THAT THE FILTER AT THE BOTTOM OF THE ENGINE HAD BECOME CLOGGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
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Tires
01/01/2013
2005 FORD E350. CONSUMER WRITES IN REGARDS TO RECALL NOTICE FOR VEHICLE TIRES. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE ABOUT B.F. GOODRICH COMMERCIAL T/A TIRES HE PURCHASED SOME TIME AGO. THE CONSUMER WENT TO A TIRE SERVICE CENTER, TO HAVE THE TIRES CHECKED. THE MANAGER INFORMED THE CONSUMER, THAT ONE OF THE FOUR TIRES WERE IN THE RECALL GROUP. THE MANAGER STATED IN ORDER FOR THE RECALL TO BE HONORED, THE CONSUMER HAD TO PURCHASE AT LEAST TWO TIRES. IN ADDITION, HE COULD GET ANOTHER BRAND OF TIRES AND RECEIVE CREDIT FOR THE VALUE OF THE COMMERCIAL T/A TIRES AGAINST THE PURCHASE. THE CONSUMER STATED WHEN HE DROPPED THE VAN OFF, HE ASKED THAT THE USED TIRES BE PLACED IN THE VEHICLE, SO HE COULD VERIFY IF THE TIRES FELL UNDER THE RECALL. THAT DIDN'T HAPPEN. THE CONSUMER STATED THE REPAIR CENTER'S IDEA OF HONORING THE RECALL, WAS TO CHARGE HIM FOR ONE TIRE AT THE NEW COMMERCIAL T/A PRICE. THE MANAGER STATED THE CONSUMER DID NOT GET THE CREDIT FOR THE ONE TIRE, BECAUSE H...
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Power Train, electrical System
11/29/2012
I HAD AN ISSUE WITH THE VEHICLE HAVING A SUDDEN MISS FROM THE ENGINE WHILE ON THE FREEWAY. SATURDAY THE SPARKPLUGS AND ONE COIL PACK WAS REPLACED. THE VEHICLE WAS NEXT DRIVEN ON SUNDAY EVENING WHERE APPROX. 1/2 MILE FROM THE HOME THE VEHICLE SHUT OFF WITHOUT ANY POWER TO THE STEERING AND BRAKES. INSTRUMENTS LIGHTS WERE STILL WORKING BUT DROPPED TO THE OFF POSITION. I OPENED THE HOOD AND SMELLED ELECTRICAL FUMES, NOT BEING ABLE TO SEE WHAT WAS WRONG, I DISCONNECTED THE BATTERY WITH A PAIR OF CHANNELOCKS. THE VEHICLE WAS TOWED HOME AND I BEGAN TO INVESTIGATE THE ISSUE. I FOUND THAT THE PCM/ECM HAD BEEN RENDERED PERMANENTLY NONFUNCTIONAL CAUSING THE VEHICLE SHUT OFF. THE WIRING HAD A 1.5" BY 2" & 3/4" DEEP BURNT/MELTED AREA ON A ROUGHLY 2" ROUND HARNESS. I FURTHER FOUND THAT THE MAIN WIRING HARNESS FROM THE PCM/ECM IN THE FACTORY INSTALLED POSITION HAD BEEN RUBBING FOR SOME TIME ON AN EXHAUST COMPONENT WRAPPED WITH FIBERGLASS. THE PLASTIC WRAPPING AND METAL WRAPPING WAS OBVIOUSLY BREACHED...
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Fuel/propulsion System
11/02/2012
TL* THE CONTACT OWNS A 2005 FORD E-350 SD. WHILE DRIVING UPHILL APPROXIMATELY 25 MPH, THERE WAS A SIGNIFICANT REDUCTION IN ENGINE POWER. THE FAILURE WAS CONSTANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE FUEL TANK LINER HAD DETERIORATED. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE FUEL TANK, FUEL PUMP AND INJECTORS WOULD NEED TO BE REPLACED. IN ADDITION, THE FUEL FILTERS WOULD REQUIRE REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,867.
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Engine And Engine Cooling, fuel System, Diesel
08/31/2012
TL* THE CONTACT OWNS A 2005 FORD E350 SUPER DUTY. THE CONTACT STATED THAT HE WOULD HAVE TO WAIT HOURS FOR THE ENGINE TO COOL DOWN BEFORE THE VEHICLE COULD BE STARTED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE OIL COOLER, INJECTORS AND THE EGR COOLER WOULD ALL NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 79,000. UPDATED 1/7/13 *CN THE CONSUMER STATED THE DEALER REBUILT THE ENGINE, POSSIBLY DUE TO DETERIORATION OF THE FUEL TANK LINER. UPDATED 01/09/13
