2016 Fiat 500X Complaints

I am submitting this complaint to report a failure related to an emissions recall repair. The vehicle identified by VIN [XXX] was fully operable, properly maintained, and in excellent condition prior to an emissions recall repair performed by an authorized dealership. Immediately after the recall “fix” was completed, the vehicle began experiencing serious operational problems and became undrivable. The servicing dealership towed the vehicle and attempted an additional repair. After the vehicle was returned, it failed again on its first use and is now completely inoperable. Despite the fact that this failure occurred only after the recall repair, the dealership and manufacturer are refusing to assume responsibility for towing and correction unless the owner pays to have the vehicle towed more than 75 miles to another location. We do not believe it is appropriate for the owner to bear the cost of correcting a defect that arose directly from recall work. Another authorized dealership...

The contact owns a 2016 Fiat 500X. The contact stated that while driving at an undisclosed speed, the transmission unintendedly shifted from drive(D) to neutral(N). The RPM became elevated; however, the vehicle failed to accelerate as intended. While driving approximately 15 - 20 MPH, the vehicle went into LIMP Mode. While in LIMP Mode, the contact coasted to the side of the road and waited for several minutes before continuing to drive. The failure had occurred twice. Additionally, the check engine warning light illuminated intermittently. The vehicle had been taken to a certified mechanic, who determined that the transmission had failed and needed to be rebuilt. The dealer also diagnosed that there was a failure with the instrument cluster. The instrument cluster lights were cleared; however, the transmission was not repaired. The check engine warning light remained illuminated. The contact was made aware of NHTSA Campaign Number: 16V529000 (Power Train), for the transmission for the...

Car suddenly slowed down while driving on Christmas Day. This was a very unsafe situation because I was on the highway in traffic traveling at 70 miles per hour and the car suddenly slowed down which could have resulted in an accident leading to harm. A warning light then came on to service transmission right as the car slowed down. I Tried to step on the gas pedal and it would not accelerate. There was no warning light prior to this incident. The car was towed to the dealership the next day. On the following Monday we were told the transmission needs to be completely replaced after they completed a diagnosis test. Enclosed is a pic of the invoice.

While driving, the vehicle suddenly shut off completely in the middle of the road, forcing me to come to a full stop and make several attempts before it restarted. During the incident, all electrical power was lost—I was unable to use hazard lights or blinkers, and I’m unsure if the brake lights worked when pressing the pedal. This created an extreme safety risk to both myself and other drivers. About a month earlier, the same issue occurred and the dealership diagnosed it as a “battery, fuse, array” problem, replacing the battery. The same issue has now returned, and the dealership has identified it as a MultiAir actuator failure. The vehicle is a Fiat 500X equipped with the 2.4L Tigershark engine, which has known problems with the MultiAir system. The car has only around 60,000 miles and is currently at an authorized Chrysler/Fiat dealership, available for inspection upon request. The problem has been confirmed by the dealer, no warning lights appeared before the failure, and a techn...

The contact owns a 2016 Fiat 500X. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the fuel gauge indicator failed to function as intended. The check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with DTC: P0456 and P0452. The evaporative emission system pressure sensor/switch had failed. Additionally, a leak was detected in the evaporative emission control system (EVAP). The dealer replaced unknown parts on the vehicle. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the fuel filler neck was fractured. The vehicle was repaired three more times after the first failure. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle jerked while driving in second gear and occasionally in third gear. The vehicle was not diagnosed or repaired after the most recent failure. The manufactu...