-
Service Brakes
03/16/2012
WHEN GOING ON THE BRAKES THE CAR JERKS. *TR
-
Engine
07/23/2012
TL* THE CONTACT OWNS A 2001 DODGE STRATUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE BEGAN TO OVERHEAT WITHOUT WARNING AS SMOKE EMITTING FROM UNDER THE HOOD. THE CONTACT SMELLED FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE WOULD NEED TO BE REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V299002 (ENGINE AND ENGINE COOLING:ENGINE) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
-
Structure
10/26/2011
TRUNK DOOR DESIGN HAS A DEFECT THAT WILL CAUSE THE TRUNK DOOR TO SLAM DOWN WITH EXCESSIVE AND UNIMPEDED FORCE WITHOUT WARNING AND WILL DO SO ON ITS OWN, EVEN IN CALM WINDS. MULTIPLE INCIDENT HAVE OCCURRED WHERE THE TRUNK DOOR HAS SLAMMED DOWN WHILE THE DRIVER OR THE PASSENGER WAS REACHING INTO THE TRUNK TO RETRIEVE ARTICLES FROM THE TRUNK. CURRENTLY THE ONLY WAY TO SAFELY USE THE TRUNK IS TO HAVE A SECOND PERSON HOLD THE TRUNK DOOR WHILE THE FIRST PERSON PLACES OR RETRIEVES ARTICLES FROM THE TRUNK. INJURIES THAT HAVE OCCURRED WERE MOMENTARY BACK PAIN AND ON ONE OCCASION A CONCUSSION (WHEN THE TRUNK DOOR HIT THE VEHICLE OWNER IN THE HEAD). NONE OF THE INJURIES REQUIRED MEDICAL TREATMENT. PROBLEM GETS WORSE WHEN VEHICLE IS PARKED ON AN INCLINE (PARTICULARLY IF THE REAR OF THE VEHICLE IS FACING DOWNHILL), EVEN IF THE INCLINE IS SLIGHT. *TR
-
Suspension
12/14/2011
TL* THE CONTACT OWNS A 2001 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE BALL AND AXLE JOINTS DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY MANEUVER TO THE SHOULDER AND STOP. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VEHICE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 125,000.
-
Steering, suspension, air Bags, service Brakes
04/15/2009
I HAVE HAD MY CAR FOR A LITTLE OVER 3 YEARS NOW. FIRST IT WAS THE PASSENGER SIDE BALL JOINT. THEN A YEAR LATER IT WAS THE BALL JOINT ON THE DRIVER SIDE PLUS THE CONTROL ARM. THEN IT WAS THE BRAKES AND ROTORS. THEN RIGHT AFTER THAT I FIND OUT THE BALL JOINT I HAD JUST REPLACED ON THE PASSENGER SIDE NEEDS REPLACED AGAIN! NOW MY OIL LIGHT COMES ON AT IDLE AFTER THE ENGINE HAS WARMED UP. HAD THE OIL CHANGED AS ALWAYS BETWEEN 2000 AND 3000 MILES AS I SHOULD. HAD THE OIL SENDING UNIT REPLACED AND STILL HAVE A OIL LIGHT ON WITH A FULL ENGINE OF OIL. NOW MY STEERING COLUMN JUST TODAY MADE A CRACKING SOUND AS I WAS BACKING UP WITH THE WHEEL TURNING TO THE LEFT. THEN THE AIRBAG LIGHT CAME ON AND WONT GO OFF. NOW MY STEERING IS STIFF. TALKED TO A MECHANIC AND IT IS A SAFETY ISSUE. *JB