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Service Brakes, Hydraulic
05/05/2006
TL*THE CONTACT OWNS A 1992 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE BRAKES FAILED WHEN THEY WERE APPLIED. THE ABS WAS NOT OPERATING PROPERLY, WHICH EXTENDED THE STOPPING DISTANCE. THE WARNING LIGHT INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE WORN ABS PUMP AND PISTON. THE VEHICLE WAS REPAIRED. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR THE SAME FAILURE. THERE WAS A PRIOR RECALL DEFECT REPAIR; HOWEVER, THE RECALL REMEDY HAS NOT CORRECTED THE SAFETY DEFECT. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 197,250 AND CURRENT MILEAGE WAS 215,000. UPDATED 11/19/08. *LJ THE CONSUMER STATED EVEN THOUGH HE WAS NOT CHARGED, THE PROBLEM STILL EXISTS. THERE WAS NO POWER TO THE BRAKE. UPDATED 11/19/08. *JB
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Steering, equipment
05/15/2007
POWER STEERING ON 1992 DODGE 230 XPLORER M.H. VAN. HAD VAN TAKEN TO HEMET CHRYSLER IN HEMET CALIF. AND "THEY" DETERMINED THAT THE STEERING GEAR BOX NEEDED REPLACEMENT. THE SERVICE MANAGER AND SERVICE WRITER ADAMANTLY STATE THERE IS ABSOLUTELY NOTHING WRONG WITH THE VEHICLE AFTER THEY STATED THEY REPLACED THE BOX....YET....THE STEERING IS EXACTLY THE SAME AS WHEN I HAD THE VEHICLE TAKEN TO THEM. I HAVE SINCE RESEARCHED SEVERAL SITES WITH MUCH INFORMATION THAT CHRYSLER HAS KNOWN FOR YEARS THAT DODGE CARS (DID NOT MENTION MY VAN) HAVE HAD STEERING PROBLEMS AND THOSE PROBLEMS HAVE CAUSED MANY ACCIDENTS AND SOME DEATHS. THE WANDERING AND LOOSENESS AND VERY SLOW TO RETURN CONTINUES PLUS AN ADDED PROBLEM NOTED WHEN THEY RETURNED THE VAN, A SCREAMING OF THE STEERING WHEEL. CHECKED THE FLUID AND FOUND IT CONTINUOUSLY LEAKS FROM DAY ONE OF THE VEHICLE RETURNED TO ME. THE VEHICLE WAS AT THEIR SHOP FOUR TIMES TOTAL. THIS DEALERSHIP HAS ADAMANTLY REFUSED TO ACKNOWLEDGE THE STEER...
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Service Brakes, Hydraulic
12/15/2006
1992 DODGE CARAVAN CUSTOMER STATES THAT NO LETTER REGARDING RECALL ON BRAKES WAS SENT. CUSTOMER ALSO PAID TO HAVE CAR FIXED AND IT TOOK 3 DEALERSHIPS TO GET THE PROBLEM FIXED RIGHT**CC *JB
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Service Brakes, Hydraulic
02/22/2007
TL*- THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT KNEW THERE WAS A RECALL, AND THE BRAKES WERE NOT OPERATING NORMALLY. THE ANTI LOCK BRAKE WARNING LIGHT ILLUMINATED WHILE DRIVING 55 MPH. THE DEALER REFUSED TO PERFORM RECALL REPAIRS UNTIL THE CONTACT PAID A FEE. THE MECHANIC STATED THAT THE HYDRAULIC PUMP AND PISTON ASSEMBLY AND A BLEEDING THE BRAKE LINE NEEDED TO BE REPAIRED. THE CONTACT CALLED DAIMLER CHRYSLER AND THEY STATED THE CONTACT SHOULD BE REIMBURSED. AFTER PERFORMING THE REPAIRS THE MECHANIC STATED THEY DIDN'T HONOR THE RECALL. THE CONTACT STATED THE HYDRAULIC UNIT FAILED. THE CURRENT AND FAILURE MILEAGE WERE 142,000. THE MECHANIC AND SERVICE ADVISER REQUESTED THE CONTACT LEAVE THE PROPERTY AFTER HE ADVISED THEM THAT THE REPAIR WASN'T COMPLETE AND CONFIRMED WITH THEM THE INITIALS LISTED ON THE PARTS TO BE REPLACED WERE STILL ON THE VEHICLE. THE CONTACTS INVOICE STATED THAT THE PARTS WERE REPLACED. *AK
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Steering
11/04/2006
DT*: THE CONTACT STATED THE COUPLING BOLT FRACTURED ON THE STEERING WHEEL. A NHTSA RECALL, #92V015000 WAS PERFORMED ON THE VEHICLE CONCERNING STEERING: WHEEL AND HANDLE BAR HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL.