2014 Dodge Avenger Complaints

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THERE WAS FUEL LEAKING FROM THE VEHICLE ONTO THE GROUND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS A FAULTY FUEL LINE THAT NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS LEAVING WORK ON FRIDAY, MARCH 19,2021 AROUND 4:05 P.M...STOPPED, MY CAR WAS NOT IN MOTION, I WAS WAITING FOR ON COMING TRAFFIC TO CLEAR, WHEN I HEARD WHAT I BELIEVED TO BE GUN SHOTS OR EITHER A CAR HAD CRASHED INTO THE BACK OF ME AT A HIGH RATE OF SPEED, THERE WERE NO VEHICLES BEHIND ME, I WAS SO SCARED, I WENT TO MY MECHANIC, AND HE DISCOVERED THE HORRIBLE NOISE WAS MY HEAD REST HAD EXPLODED. IT IS CUT IN HALF AND HAS STARTED RATTLING. MY MECHANIC ADVISED I CALL DODGE DEALER ON MONDAY MORNING 3/22/2021. I CALLED THIS MORNING AT 9:11 A.M. (EASTERN TIME). I DID RECEIVE A CALL BACK, I EXPLAINED IN GREAT DETAIL WHAT HAPPENED, I IN NO CERTAIN TERMS TOLD THE DEALER, I WILL NOT BE PAYING FOR THIS, AND WAS TOLD, THERE ARE NO OPEN RECALLS AT THIS TIME, THAT I WOULD NEED TO BRING MY CAR IN AND LEAVE FOR THE TECHNICIAN TO CHECK FOR PARTS AND IT MIGHT BE COVERED UNDER AN EXTENDED WARRANTY, I ALSO REQUESTED THEY CHECKED THE DRIVERS SIDE HEAD REST, STATED, THEY MIGHT NOT BE ABLE TO DO THAT....

THE BACK OF BOTH HEAD REST HAVE POPPED OPEN.

ISSUES WITH SEATBELTS WHICH POP OUT WHEN TENSION OR FORCE IS APPLIED ON THE BELT. PASSENGER SEAT BELT HAD FIRST STARTED TO SHOW SIGNS OF FAILURE WHEN THE SEAT BELTS SAFETY BUTTON WOULD UNCLASP WHEN BRAKING. NOW, AFTER SOME TIME AND USAGE THE PASSENGER'S BELT DOES NOT CLASP FULLY AT ALL AND TAKES A GOOD MINUTE FOR IT TO CATCH. DRIVER'S SEAT HAS STARTED TO SHOW SIGNS OF THIS AS WELL AS WHEN I HAD TO BRAKE HARD AND WHEN PRESSURE WAS APPLIED TO THE BELT, THE CLASP HAD GIVEN WAY AND POPPED OUT.

WHILE THE VEHICLE IS MOVING AND WITH MY FEET ON THE GAS PEDAL THE RPMS DROP, THE CAR SHUDDERS. ABOUT 5 SECONDS LATER THE RPMS JUMP UP BUT DOESN'T GAIN SPEED. ALSO THE CAR JERKS BEFORE ACCELERATING VERY SLOW. NO CODES BUT CLEARLY THERE'S A PROBLEM.