2014 Dodge Avenger Complaints

Passenger headrest airbag deployed without collision when vehicle was parked while occupants were not in vehicle. Increased in safety hazard as airbag deployed prematurely.

The contact owns a 2014 Dodge Avenger. The contact stated while driving 40 MPH, the electronic throttle control warning light illuminated, and the vehicle stalled. The vehicle was taken to a dealer where the electronic throttle body was replaced twice; however, the failure recurred. The vehicle was taken to a second dealer Northtown Chrysler Jeep Dodge Fiat (2020 Niagara Falls Blvd, Tonawanda, NY 14150), where the PCM was replaced twice along with the Controller Area Network. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2014 Dodge Avenger. The contact stated that while her husband was reversing the vehicle out of a parking space, the driver’s side air bag was independently deployed without incident. The contact stated that a grayish-colored smoke was coming from underneath the steering wheel after the deployment. The contact initially called her insurance provider who referred her to a local dealer; the dealer then referred her to the manufacturer and a claim was filed. The vehicle was taken to Bakersfield Chrysler Jeep (3101 Cattle Dr, Bakersfield, CA 93313) where an inspector was sent from the manufacturer to investigate the failure. The contact then received an email from the manufacturer that stated that her claim was denied and that the failure was a result of normal wear and tear. The vehicle was not repaired. The failure mileage was approximately 117,000.

The active head restrains (AHR) deployed without vehicle being involved in collision. This could have caused injury and even death if anyone was operating the vehicle while it deployed. No warning lamps are active, but the system is clearly deployed.

The contact owns a 2014 Dodge Avenger. The contact stated while driving 40 MPH, the front driver’s side seat belt buckle was unlatched independently. The contact was able to latch the seat belt buckle however, the seat belt buckle was unlatched again after several hours. The vehicle was not taken to the dealer and the manufacturer was not contacted. The contact related the failure to NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) however, the VIN was not included. The failure mileage was 160,000.