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Engine
11/23/2019
TL* THE CONTACT OWNS A 2005 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SUDDENLY HEARD A DINGING NOISE COMING FROM THE VEHICLE. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE AND UNDER THE FRONT DRIVER AND PASSENGER SIDE WHEELS. THE CONTACT ATTEMPTED TO PULL THE VEHICLE INTO A NEARBY FUEL STATION, BUT IT STALLED. THE CONTACT HAD TO PUSH THE VEHICLE TO THE FUEL STATION. KARZ AUTO SALES (LOCATED AT 12002 GARLIN RD, DALLAS, TX 75218, 972-737-1788) HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC TO BE DIAGNOSED; HOWEVER, THE CONTACT WAS UNSURE OF THE DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. *DT*JB
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Suspension
10/15/2019
TL* THE CONTACT OWNS A 2005 CHRYSLER SEBRING. WHILE DRIVING 25 MPH, THE CONTACT HEARD A RUBBING SOUND AND ATTEMPTED TO MOVE THE VEHICLE OVER TO THE SHOULDER OF THE ROAD. AS SHE ATTEMPTED TO PULL OVER, THE PASSENGER SIDE BALL JOINT FRACTURED WITHOUT WARNING, WHICH CAUSED THE CONTROL ARM TO DISMANTLE THE FRONT PASSENGER TIRE. THE CONTACT HAD THE VEHICLE TOWED TO HER HOME DUE TO THE FAILURE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY PRIOR TO THE FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 09E056000 (SUSPENSION). SAN ANTONIO CHRYSLER DODGE JEEP RAM (11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, 210-239-1808) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS UNKNOWN.
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Electrical System, service Brakes, engine
09/20/2018
TL* THE CONTACT OWNS A 2005 CHRYSLER SEBRING. WHILE DRIVING VARIOUS LOW SPEEDS WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND SOMETHING IS EATING THE BATTERY, THE BATTERY WAS REPLACED 2 SO FAR UNDER WARRANTY. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE BARELY MISSED CRASHING INTO OTHER VEHICLES EACH TIME. ON ANOTHER OCCASION, THE ENGINE CONTINUED TO RUN AFTER THE KEY WAS REMOVED FROM THE IGNITION. THE KEY WAS RE-INSERTED, BUT THE ENGINE DID NOT STOP. THE CONTACT PRESSED HARD ON THE BRAKE PEDAL AND THE ENGINE SHUT OFF. THE CONTACT STATED THAT THIS FAILURE OCCURRED ONCE AND WAS DIAGNOSED. THE CONTACT CALLED NORTHLAND CHRYSLER JEEP DODGE AT 248-398-8200 (LOCATED AT 14100 EIGHT MILE RD, OAK PARK, MI 48237) AND THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST WAS RECOMMENDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AN...
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Service Brakes
01/29/2019
BRAKES LOCKED UP ON A CITY STREET WHEN TRYING TO STOP AT A STOP LIGHT. WEATHER CONDITIONS WERE WET AND CAUSE VECHICLE TO CRASH. THIS HAS HAPPENED BEFORE BUT THIS WAS THE FIRST TIME I CRASHED AS A RESULT.
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Electrical System, engine
07/12/2018
TL* THE CONTACT OWNS A 2005 CHRYSLER SEBRING. WHILE DRIVING HIGHWAYS SPEEDS, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED THE CONTACT TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000. *TT CONSUMER STATED SHE WAS ON HER WAY HOME FROM WORK, SHE ENTERED I-75 SOUTH BOUND IN BIRCH RUN, MI. I WAS PICKING UP SPEED, THE CAR COMPLETELY SHUT DOWN. I COASTED ALONG UNTIL THE CAR CAME TO A COMPLETE STOP. IT WAS SCARY! I HAD NO WARNING TO ALERT ME THAT SOMETHING WAS WRONG WITH CAR. I WOULD HOPE THE CHRYSLER CORPORATION WILL HELP TO FIGURE OUT, WHY THIS HAPPENED. UPDATED 10/15/18*JB