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Power Train
04/27/2004
WHILE DRIVING VEHICAL SUDDENLY LOST CONTROL DUE TO LOWER LATERAL ARM OF SUSPENSION BREAKING ON PASSENGER'S SIDE WHICH IN TURN CAUSED EXTENSIVE OTHER DAMAGE TO SUSPENSION...ETC. REPLACED CV BOOTS, ALSO NOTICED DAMAGE TO OTHER PARTS. RECENTLY LEARNED ABOUT RECALL AND WOULD LIKE MORE INFO ON HOW TO HAVE REPAIRS PERFORMED.*AK
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Suspension
05/29/2001
2 YEARS AGO, WHILE DRIVING BETWEEN 5-10 MPH THE RIGHT LOWER LATERAL BALL JOINT BROKE IN TWO, CAUSING $10,000.00 IN BODY REPAIRS, RECALL REPAIRS, ALL TO THE FRONT END OF MY CHRYSLER SEBRING.THE LOCAL DEALERSHIP HAD MY CAR FOR 3 MONTHS WORKING ON MY CAR. I NEVER RECEIVED A RECALL NOTICE!!! JUST MINUTES BEFORE I WAS ON THE INTERSTATE, WE WOULD HAVE BEEN KILLED. NOW 2 YEARS LATER AND ONLY 18,000 MILES LATER MY CAR IS MAKING A NOISE IN THE WHEEL. I TAKE IT BACK TO THE DEALERSHIP AND THEY SAY IT IS THE BALL JOINT ,( THE OTHER SIDE) THEY SAID IT IS A NON SERVICEABLE , IT HAS RUST AND IS DRY. THE DEALERSHIP TOLD ME MY CAR IS NOT SAFE TO DRIVE!!!!!THAT THE WHEEL COULD FALL OFF AGAIN!!! BUT THE PART IS NOT DEFECTIVE YET!!!! WHEN IS IT DEFECTIVE?????? WHEN I"M KILLED IN A WRECK??????? I CALLED CHRYSLER , THEY SAID THE DEALERSHIP OVERCHARGED AND THEY WILL NOT PAY ANYTHING ELSE, THE DEALERSHIP SAYS THEY WON'T FIX IT UNLESS AUTHORIZED BY CHRYSLER, SO HERE I AM WITH A CAR THAT I CAN NOT DRIVE AND A...
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Suspension
02/29/2004
WHILE DRIVING FRONT DRIVER'S SIDE TIRE DETACHED FROM THE VEHICLE DUE TO A BROKEN LOWER BALL JOINT. VEHICLE WAS TOWED THE DEALER, BUT HAS NOT BEEN REPAIRED. *AK
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Suspension
02/01/2004
WHILE DRIVING 10 MPH FRONT UPPER BALL JOINTS SNAPPED. THIS CAUSED A VEHICLE COLLISION. DEALERSHIP WAS NOTIFIED,BUT DID NOT RESOLVE THE PROBLEM. *AK
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Suspension, equipment
CONSUMER TOOK VEHICLE TO MECHANIC AND WAS INFORMED THAT THE LOWER LATERAL ARM BALL JOINTS NEEDED REPLACEMENT. *LA THE AIR CONDITIONER IDLER WAS REPLACED. WHEN THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, THE CONSUMER WAS TOLD WHEN THE AIR CONDITIONER UNIT WAS REPLACED THE RECALL REGARDING THE LOWER LATERAL BALL JOINTS WAS PERFORMED, HOWEVER THE CONSUMER WAS NOT AWARE THAT THERE WAS A RECALL OR EVEN THAT THE WORK WAS DONE. THE BALL JOINTS NEED TO BE REPLACED AGAIN, HOWEVER THE DEALER STATED IT WAS THE CONSUMER'S RESPONSIBILITY. *JB