2007 Chrysler Crossfire Complaints

CONVERTIBLE TOP REAR WINDOW SEPARATED FROM THE TOP. CALLED CHRYSLER CUSTOMER CARE. NOTHING THEY COULD DO. NO WARRANTY. NO RECALL. IN MOTION WHEN SEPARATED ON RURAL ROAD. *TR

ON MAY 18, 2020 AS I WAS DRIVING AT ABOUT 25 MPH, I HEARD A SCRAPING NOISE COMING FROM THE REAR GLASS AREA. I PULLED OVER TO DETERMINE WHAT WAS THE PROBLEM. I THEN NOTICED THE REAR GLASS WINDOW HAD FALLEN INTO THE CAR, HELD INTACT BY THE REAR DEFROSTER CORD CATCHING IT AND LOOSELY DANGLING IN THE BREEZE. I INFORMED CHRYSLER OF THIS PROBLEM (CHRYSLER CUSTOMER HOTLINE 1-800-992-1997, CASE NUMBER 76293394), BUT THEY OFFERED NO ASSISTANCE, EVEN THOUGH I HAVE RESEARCHED THIS ISSUE AND HAVE FOUND MANY COMPLAINTS THROUGH GOOGLE AND YOUR OWN WEBSITE, NHTSA.GOV. IF I HAD BEEN DRIVING AT AN INTERSTATE SPEED OF 65 MPH, THE GLASS COULD HAVE ENTERED THE VEHICLE AND KILLED ME! I HAVE ALSO LEARNED THAT CHRYSLER GAVE A 10 YEAR/100,000 MILE WARRANTY TO OWNERS OF 2005 CROSSFIRES WITH THE SAME ISSUE! I DEMAND NOT ONLY AN APOLOGY FROM CHRYSLER ALONG WITH A NO CHARGE REPAIR OF THIS CONDITION, BUT ALSO THE SAME TREATMENT 2005 OWNERS RECEIVED, THE 10 YEAR/100,000 MILE WARRANTY. THIS VEHICLE HAS BEEN METICUL...

TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. WITHOUT WARNING, THE REAR WINDOW FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CONSUMER STATED THE REAR WINDOW CAME COMPLETELY UNGLUED FROM THE CONVERTIBLE TOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP TO REGLUE THE WINDOW. THERE WAS NO GUARANTEE THE FAILURE WOULD NOT RECUR. *JS *BF *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE CONVERTIBLE. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR WINDOW OF THE CONVERTIBLE TOP DETACHED FROM THE VEHICLE. A DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

REAR WINDSHEILD BECAME UNGLUED FROM MY CONVERTABLE TOP. CALLED CHRYSLER CUSTOMER CARE. THEY SET AN APPOINTMENT WITH A LOCAL DEALER TO CHECK OUT. THEY TOLD ME NOTHING THEY CAN DO FOR ME TO COVER MY PROBLEM. I WAS TOLD THAT IN 2005 THEY COVERED THEM BUT ONLY THAT YEAR. ALL TOPS ARE MADE THE SAME REGUARDLESS OF YEAR. THEY TOLD ME ONLY SOME STATES IT WAS COVERED FOR 2005. I AM NOW LIVING IN FLORIDA, WHICH IS ONE OF THOSE STATES. I FOUND FORAMS ONLINE WITH PLENTY OF COMPLANTS ABOUT THIS PROBLEM. THE DEALER WAS IN CONTACT WITH CHRYSLER AND WAS TOLD IT WAS NOT COVERED.