2011 Chrysler 300C Complaints

TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT STATED THAT THE LIGHTS IN THE VEHICLE BEGAN TO FLICKER AND, UPON TURNING INTO THE CONTACT'S RESIDENCE, THE VEHICLE COMPLETELY LOST POWER. MOSS BROTHERS CHRYSLER JEEP DODGE RAM FIAT IN SAN BERNADINO, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WERE UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AND THAT THE ALTERNATOR FAILED. IN ADDITION, THE DEALER STATED THAT THE ONLY PART THAT WAS AVAILABLE WAS A RECALLED ALTERNATOR AND THAT THEY NEEDED PERMISSION TO INSTALL THE RECALLED PART. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

VEHICLE HAD JUST PARKED IN DRIVEWAY. LIGHTS IN CAR WENT OUT AND NOTHING WORKED FROM THEN ON. COULD NOT JUMP START OR CHARGE BATTERY. HAD TO HAVE IT TOWED ON FLATBED TOW TRUCK TO DEALER. DEALER REPLACED ALTERNATOR AND BATTERY. COST $84 FOR TOWING $1252 FOR REPAIRS.

REAR WINDOW HAS A PRIVACY/SUN SHADE THAT GETS STUCK/JAMMED. RESULTING IN IMPAIRED VISIBILITY WHEN BACKING UP.

AT 5 P.M. ON MAY 30 I WAS DRIVING ON A TREE LINED TOWN STREET (FOUR LANES) WITH NO APPARENT OBSTACLES WHEN I WAS CERTAIN I'D BEEN HIT BY GUNFIRE, EXCEPT IT SOUNDED MORE LIKE A CANON. NOTHING WAS IMMEDIATELY APPARENT EXCEPT THE RUSH OF WIND YET I COULD SEE THAT THE PASSENGER SIDE WINDOWS WERE CLOSED (AS WERE ALL WINDOWS). I PULLED OVER AND LOOKED AT THE CAR NOTICING THAT MY SUNROOF WAS SHATTERED! I CALLED 911 AS IT WAS CLEAR THAT NOTHING NATURAL HAD HIT MY CAR; NO PROJECTILES WERE FOUND AND THE RESPONDING POLICEMAN SAID THERE WAS NO DEBRIS IN THE ROAD BEHIND ME. THE GLASS POINTED OUTWARD INDICATING THAT THE EXPLOSION ORIGINATED FROM WITHIN THE VEHICLE. THIS WAS A VERY FRIGHTENING EXPERIENCE AND IT WAS NOT UNTIL I GOT HOME AND RESEARCHED THE SUBJECT THAT I READ THAT THESE SPONTANEOUS EXPLOSIONS OF TEMPERED GLASS ARE NOT UNCOMMON.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/29/16*LJ *TR