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Electrical System
07/15/2023
The contact owns a 2012 Chrysler 300. The contact stated while driving 45 MPH, there was a burning odor inside the vehicle. There was no warning light illuminated. The contact pulled over on the side of the road and examined under the hood of the vehicle and noticed there was smoke coming from the alternator. After the vehicle cooled down, the contact was able to drive the vehicle back to the residence. The dealer was contact and stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V435000 (Electrical System) and that the contact had to pay for a diagnostic test. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 158,000.
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Air Bags, unknown Or Other, engine
06/10/2023
this car was crashed June 10 2023, owner went to hospital and car was towed and took to an auto pound .After 24 hours they told us a private company tolled it or stole it .we reported it stolen and payed a report and that's how I got the info of an independent mechanic trying to fix it. im trying to find my car and the report told me you guys have it.
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Service Brakes, Air
04/20/2023
The contact owns 2012 Chrysler 300. The contact stated that the brake warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the ABS module needed to be replaced. The dealer was made aware of the failure; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.
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Electrical System, air Bags
01/15/2023
The air bags were replaced in my vehicle due to a recall. Now my air bag light is on and the buttons and horn do not work. The airbag clock spring is broken. The air bags were replaced by the dealership. Should the clock spring be replaced covered due to this issue?
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Engine And Engine Cooling
12/29/2022
The contact owns a 2012 Chrysler 300. The contact stated that while driving at an unknown speed, there was an abnormal burning odor detected. The contact stated she noticed oil on the garage floor. Upon opening the hood, she noticed there was oil over the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was oil leaking from the cooler adapter. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. An independent mechanic informed the contact that antifreeze and oil had entered the engine. The failure mileage was approximately 151,000.
