2009 Chrysler 300 Complaints

I HAVE A 2009 CHRYSLER 300 THAT INTERMITTENTLY SHUTS ITSELF OFF WHILE DRIVING. WHEN IT DOES THIS, IT LOSES AL POWER. LIGHTS, FLASHERS, DASH LIGHTS ALL TURN OFF. I LOSE POWER STEERING, POWER BRAKES AND HAVE TO MANUALLY STEER IT AND BRAKE IT TO GET IT OFF TO THE SIDE OF THE ROAD. ONCE IT IS OUT OF TRAFFIC I PUT IT IN PARK, TURN OFF THE KEY AND THEN, AND ONLY THEN, I CAN RESTART IT. WHEN ALL OF THIS HAPPENS, THERE IS NO CODES. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAID THAT EVERYTHING IS FINE BECAUSE THERE ISN'T ANY CODES. I CALLED CHRYSLER CUSTOMER SERVICE AND FILED A CASE. #78850950. THEY CLAIMED TO HAVE ANY PRIOR KNOWLEDGE OF THIS HAPPENING ON ANY OTHER CHRYSLER PRODUCT. THE LAST TIME THE CAR SHUTDOWN I WAS MAKING A LEFT HAND TURN AND IT SHUT ITSELF DOWN AS I WAS GOING ACROSS A VERY BUSY HIGHWAY AND IT ALMOST CAUSED AN ACCIDENT AS CARS SWERVED OUT OF THE WAY SO NOT TO HIT ME BROADSIDE. NEITHER CHRYSLER OR IT'S DEALERSHIP WILL HELP ME GET THIS PROBLEM FIXED STATING T...

CAR HAD 98,474 MILES ON ODOMETER. ENGINE IS MERCEDES DESIGN AND GUARANTEED FOR 100,000. ENGINE BLEW WITH NO WARNING SIGNS OR SYMPTOMS OR ANY KIND OF ISSUES. I WAS DRIVING 73 MPH ON I-10 WHEN I HEARD A LOW "KA-THUNK", ELECTRIC AND OIL LIGHTS LIT ON DASH, AND CAR BEGAN DECELERATING. AT TIME, I WAS BEING TAILGATED BY ANOTHER VEHICLE . I HIT EMERGENCY LIGHTS, DRIVER BEHIND ME APPARENTLY GOT THE MESSAGE TO DRIVE AROUND MY VEHICLE ALTHOUGH HE/SHE HAD PLENTY OF TIME PRIOR TO INCIDENT TO DO THIS. I WAS ABLE TO PULL OFF SAFELY TO SIDE OF I-10 HIGHWAY AND PARK VEHICLE WITH EMERGENCY FLASHERS ON. AFTER RAISING THE HOOD AND CHECKING THE FLUIDS, THERE WAS PLENTY OF OIL AND ALL OTHER FLUIDS WERE PROPER AMOUNTS. THERE HAS BEEN NO LEAKAGE OF ANY KIND OF FLUIDS PRIOR TO OR AFTER INCIDENT. I SPOKE WITH A DEALER SATURDAY AT FORD PEACH MOTORS IN BREWTON, AL ABOUT THE SITUATION. SHE SHARED WITH ME THAT SHE HAD HAD A CHRYSLER 300 WHICH DID THE EXACT SAME THING WHEN IT GOT TO BE AROUND 98,000. UPON DOING...

TL* THE CONTACT OWNS A 2009 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CALLED TO THE RESIDENCE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS INFORMED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

DRIVERS SIDE SEAT WARMER BURNED A HOLE THROUGH THE SEAT COVER AND BURNED A HOLE THROUGH THE COAT I WAS WEARING. I WAS DRIVING ON THE HIGHWAY WHEN I FELT 'PINCHING' ON MY LOWER BACK AND SMELLED A BURNING ODOR. I TURNED OFF THE SEAT WARMER AND DROVE THE VEHICLE HOME. I WAS INSTRUCTED BY BY MY LOCAL CHRYSLER DEALER TO CALL CHRYSLER DIRECTLY AND GET CASE NUMBER. DID SO.. CASE NUMBER 75085832. NEVER RECEIVED A CALL BACK AFTER 4 FOLLOW UP CALLS. DEALER WILL NOT FIX UNTIL CHRYSLER LOOKS AT IT.

AFTER RECEIVING SEVERAL POST CARDS TO GET THE AIRBAG RECALL, I BROUGHT THE CAR TO DADELAND CHRYSLER/JEEP ON MARCH 12, 2019. AFTER KEEPING THE CAR THE WHOLE DAY I WAS TOLD MY CAR DID NOT QUALIFY FOR THE RECALL, THE SERVICE MGR AND I SPOKE WITH CHRYSLER CUSTOMER SERVICE WHO REFUSE TO APPROVE THE AIRBAG REPLACEMENT, AND THE DEALER DID NOT DO THE WORK BECAUSE IT WAS NOT GOING TO BE REIMBURSED. SINCE THEN I HAVE RECEIVED SEVERAL CALLS FROM CHRYSLER AND EACH TIME I HAVE EXPLAINED WHAT HAPPENED, THEN I AM TOLD THEY WILL CHECK AND GET BACK TO ME AND I NEVER HEAR FROM THEM AGAIN. BOTTOM LINE, CHRYSLER CORP REFUSES TO DO THE AIRBAG RECALL AND I NEED YOUR AGENCY TO GET INVOLVED IN THIS MATTER. I HAVE ALSO FILE A COMPLAIN WITH THE FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLE BUT I DOUBT THEY WILL TAKE ACTION ON THE MATTER. I HOPE YOU FORCE CHRYSLER TO CARRY OUT THE MANDATED RECALL AND FINE THEM FOR REFUSING TO CARRY OUT THE NHSA ORDER. I HOPE TO HEAR FROM YOU REGARDING THE OUTCOME OF MY COMPLAIN.