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Structure
03/17/2023
The contact owns a 2017 Chrysler 200. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer, where an unknown repair was completed. Additionally, the contact stated that the floor carpet was significantly wet. The vehicle was taken to the dealer, where it was diagnosed that water was leaking inside the vehicle; however, the dealer informed the contact that they were unable to determine the source of the leak. The contact stated that the failure persisted and there was a puddle of water and mold on the floorboard. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,200.
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Engine, fuel/propulsion System
06/13/2022
While driving down the interstate my car jumped a little then I could not go above 20 miles and hour. Once I arrived to a safe location I turned off my engine and then restarted. It seemed ok, but during the incident there was a flash on my dash that said "CHECK THROTTLE". I took it to a service station and they ran a code check on the vehicle. They stated the following: 1. ECM (Engine Control Module) 2. TCM (Transmission Control Module) 3. ORC (Air Bag/Occupant Restraint) My car is a 2017 Chrysler 200 VIN [XXX]. It has 55,600 miles on it, actual miles. Due to these error codes the mechanic stated I need to take the car to a dealership to have them fixed. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Engine
04/10/2022
Car shuts off without warning when driving
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Steering, electrical System, service Brakes
01/05/2022
I have been having trouble with my car for a while where it, most of the time, won’t start on the first try. I’ve been to my dealership multiple times and it just seems as if my car is declining after each session. I can’t even remote start my vehicle anymore. There will be times where I am stopped for a period of time and my car will stall and/or glitch out. The Stability Control and Electric Park Brake Trouble Indicators will come on as well as the Anti-lock Brake System Fault and Electric Power Steering Fault Indicators…All at the same time. I will be looking around for Auto Shops that I trust but later down the line, if there is no breakthrough, I will buy another vehicle.
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Power Train, electrical System, engine
12/26/2021
For years now, my car has randomly, without notice, stalls, says “Shift To P” and goes limp. There’s nothing I can do in that moment besides try to get to safety before the car stops in the middle of the road. I’ve brought it in multiple times with no change or information as to what’s causing it. One dealership claimed I just needed an oil change which it didn’t but to prove my point, I brought it in after it stalled 2-3 days after an oil change. At this point, there’s been zero help or care. It’s only a matter of time until it causes an accident. Other owners definitely have this issue as well since they’re reported on here too. Any help? Or do all of us just lose money or potentially more…?