2016 Chevrolet Trax Complaints

The contact owns a 2016 Chevrolet Trax. The contact stated that while his wife was seated in the front passenger’s side seat, the passenger’s side air bag warning light indicated that the air bag system was turned off and remained illuminated. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 7,305.

I discovered lubricant leaking from the rear differential. After a quick check for recalls. there are none for this. I did find that GM has a special service notice for this issue for vehicles located in Canada. Apparently, what happen is there are pockets in the casting of the unit that hold road debris & road salt that will cause the case to corrode and leak. The vehicle was taken to my local Chevrolet dealer & the replaced the differential at a cost of $2901.88. I contact aced Chevrolet customer service and they said it was not covered in any way. I find it strange that it is covered for cars registered in Canada but not in the us. This could be a major safety concern if the differential were to fail at highway speed it could cause lack of control and possibly a crash.

11/12/2023 Loss of power when driving up a hill.- felt some backwards drift. 11/13-14/2023 Shuttering vibration and engine revving during acceleration but no forward movement. 11/15/2023 Total power loss when attempting to merge with traffic.

My 2016 Chevrolet Trax experienced loss of power while driving on the highway. I experienced moments where it would not accelerate. This put myself and other drivers at risk due to the random loss of power. There was no warning there was any issue with the vehicle prior to this event. In addition, I have experienced A/C failure. I have had this inspected and multiple components replaced by a service shop, but it still is not working.The vehicle is available for inspection upon request.

Passenger side air bag light does not indicate that the airbag is on. This happens very often when you sit in the passenger seat and fasten the seat belt. This has been happening for several weeks.