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Power Train
05/07/2026
I am filing a safety complaint regarding two vehicles provided through Bob Hook Chevrolet in [XXX] . My Chevrolet Traverse has been at the dealership for approximately one month due to a transmission failure. The vehicle has remained unrepaired during that time. The transmission issue has made the vehicle unreliable and unsafe to operate. While my Traverse was in the shop, the dealership provided me with a Buick Enclave loaner vehicle. On Thursday, while driving the Enclave, the vehicle repeatedly stalled. The entire electrical system shut down, and the power steering failed and locked up. This created a very dangerous situation and made it difficult to safely control the vehicle in traffic. After reporting the breakdown and safety concerns, the dealership’s only solution was to return my Chevrolet Traverse to me even though it had not been repaired. I am concerned about the serious safety risks involving sudden stalling, electrical failure, loss of steering assist, and unresolved...
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Electrical System
05/06/2026
Alternator fail before 60,000 miles. Had the car almost 3 years and children in it. Apparently a known common issue yet no recall it’s not a reliable car
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Steering
04/29/2026
While driving, the steering wheel became very hard to control. A system warning came up on the dashboard screen stating that the steering wheel was not working. With an 18-wheeler coming up behind me the decision to pull over was made. The left hand turn into an auto part store was made with much difficulty and so was trying to park. Gentleman inside inspected the vehicle and highly recommended NOT driving the vehicle since it was a safety issue not only for myself but others as well.
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Power Train
11/01/2024
The car sometimes will not accelerate in the 25-35 mph range and will begin to shudder and shake. This can be very dangerous when attempting to merge on a highway. This also happens when completely stopped and and then accelerating. It will shake and shudders until or not accelerate at all forcing you to take your foot off the gas and reapplying pressure slowly or slower than what should be. This shuddering can also happen at higher speeds as well. This will likely cause an accident at some point if this continues.
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Air Bags
04/13/2026
What component or system failed or malfunctioned, and is it available for inspection upon request? My wife and daughter were both involved in a car accident. My wife was driving the speed limit (30-35 mph) when a car traveling in the opposite direction turned left into her lane, cutting her off, and causing a collision of the two vehicles. The front driver side of the Traverse contacted the other driver's passenger side. Upon collision, none of the airbags deployed. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? My wife hit her face on the steering wheel and suffered a fractured nose, excessive bleeding, and head/neck pain. My daughter has bruising on her legs. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and paramedics responded to the scene and a police re...