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Air Bags
01/08/2021
TL* THE CONTACT OWNED A 2020 CHEVROLET SPARK. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT UNKNOWN SPEED WHEN HE HAD A MEDICAL EVENT WHICH CAUSED HIM TO CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A FRACTURED BACK AND HEAD INJURIES AND SOUGHT MEDICAL ATTENTION FOR HIS INJURIES. A POLICE REPORT WAS FILED. THE INSURANCE DEEMED THE VEHICLE TOTAL LOSS. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE CONTACT CALLED LOCAL DEALER RELIABLE CHEVROLET (3655 S CAMPBELL AVE, SPRINGFIELD, MO 65807: (417) 708-8088) AND WAS MADE INFORMED OF THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
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Unknown Or Other
07/17/2020
THE SHELF, COVER, TOP OVER THE TRUNK AREA DOES NOT STAY DOWN. IT IS NOT ATTACHED BY ANY CORDS TO RAISE IT UP OR LOWER IT WHEN OPENING THE HATCHBACK. IF IT IS UP SEEING OUT THE BACK WINDOW IS EXTREMELY LIMITED, POSING A SAFETY HAZARD. IT IS NECESSARY TO PUT AN OBJECT ON THE TOP OF IT TO STAY DOWN, AND HOPE IT DOESN'T FALL OFF WHILE DRIVING.
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Electrical System, unknown Or Other
08/19/2020
I SENT THIS UNIT TO THE DEALERSHIP TO HAVE A KEY PROGRAMMED BUT THEY CAN'T PROGRAM THE KEY. THEY SAID THEY NEED FURTHER INFORMATION TO PROGRAM A KEY. PLEASE ADVISE.
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Steering
04/05/2020
DRIVING 3-5 MPH IN A PARKING LOT, WHILE IN THE APEX OF THE LEFT TURN TO PARK IN THE SPOT, THE STEERING WHEEL STARTED TO SHUTTER LEFT AND RIGHT, NOT SO VIOLENTLY THAT I COULD NOT CONTROL THE VEHICLE, BECAUSE I WAS DRIVING VERY SLOW, BUT JUST ENOUGH TO FEEL, AND SEE THE STEERING WHEEL MOVE LEFT AND RIGHT BETWEEN 1/8 - 1/16 INCH IN RAPID PULSES. IT LASTED ABOUT 5 - 7 SECONDS. THE VEHICLE ONLY HAD 26 MILES ON THE ODOMETER. THE NEW VEHICLE WAS DELIVERED BY FLATBED TRUCK ON 03/31/2020 WITH ONLY 5 MILES ON THE ODOMETER, THE DATE OF THE EVENT WAS 04/05/2020. WEATHER DRY, TIRES FULL. IT CONCERNS ME, AS MY WIFE DRIVE THIS VEHICLE WITH MY GRANDCHILDREN. PLEASE ADVISE. THANK YOU.