2017 Cadillac XTS Complaints

LAST YEAR, WE BOUGHT OUR CAR FROM A DEALERSHIP USED. WE NOTICED THE CADILLAC CUE WAS VERY GLITCHY. WE TOOK IT INTO THE DEALERSHIP AND THEY CALIBRATED THE SYSTEM. WE WERE ON A TRIP USING THE GPS AND IT GLITCHED SEVERAL TIMES. HAD TO PULL OVER AND SET UP OUR PHONES. NOTHING WORKS IN THE CADILLAC CUE WHEN THIS HAPPENS. CLIMATE CONTROL, GPS, APPS, WIFI, AND MUSIC. TOOK IT BACK, TOLD IT WAS NO LONGER UNDER WARRANTY AND GM WAS AWARE OF ALL THE ISSUES YET REFUSE TO DO A RECALL. DEALERSHIP SAID EVENTUALLY IT WOULD SHATTER. WELL, YESTERDAY, WE GOT IN OUR CAR AND NOTICED IT HAD IN FACT SHATTERED. TOP RIGHT CORNER AND BOTTOM LEFT CORNER. THIS IS A HUGE HAZARD AS IT WOULD CUT SOMEONE. THE SYSTEM GLITCHES WHETHER THE CAR IS MOVING OR SETTING STILL IN PARK. CALLED GM TODAY AND THEY BASICALLY SAID IT WAS ON US.

2017 XTS, REAR SUSPENSION AIR BAGS FAIL WHILE DRIVING, STOPED AND EVEN PARKED. WHILE DRIVING AT HIGHWAY SPEEDS OR JUST PARKED REAR END WILL DROP UNEXPECTEDLY. THE REAR END WILL START TO BOUNCE WITH JUST THE SLIGHTEST UNEVEN ROAD. THIS CAUSE THE DRIVER TO HAVE TO FIGHT TO STAY IN CONTROL OF CAR AND SLOW DOWN VERY FAST. WITH TRAFFIC BEHIND IT CAN CAUSE SOMEONE TO HIT YOU FROM REAR. CAR HAS BEEN TO DEALER SEVERAL TIMES AND CADILLAC SAY EVERYTHING IS NORMAL. HOWEVER AFTER LEAVING DEALER IT CONTINUES TO HAPPEN. CADILLAC HAS KNOW ABOUT THIS FOR MANY YEARS AND IGNORES THE PROBLEM ON THE XTS. THE REAR END WILL DROP TO A LEVEL THE YOU CAN NOT EVEN TOUCH THE TOP OF THE TIRE OR EVEN THE MIDDLE. ALMOST TOUCHING THE GROUND AT REAR. FIRST TIME WAS APRIL 2019 RIGHT AFTER WARRANTY WAS OUT. THE SAID I NEEDED SHOCKS 1500.00 DID NOT DO ANYTHING BUT DRAIN MY WALLET. CADILLAC NEEDS TO OWN UP TO THE PROBLEM AND FIX IT.

THE CUE SCREEN LOCKS UP AND BECOMES INOPERABLE SEVERAL TIMES A DAY. IT CAUSES THE HEAT OR A/C TO NOT WORK PROPERLY AND I AM UNABLE TO USE ANY FUNCTION. THE FAILURE PREVENTS ME FROM PROPERLY HEATING OR COOLING THE VEHICLE, USE THE NAV FUNCTION, AND THE SCREEN WILL AUTOMATICALLY REPROGRAM MY SETTINGS, MAKE BEEPING NOISES, AND BECOME A SIGNIFICANT DISTRACTION WHILE DRIVING. SAFETY RELATED ISSUE.

WHILE I'M DRIVING EVEN LIKE 50 MILE HIT THE BREAK FOR A REASON CAR COMPLETELY STALLED NO POWER FOR BREAK OR STEERING OR ANYTHING YOU CANNOT MOVE THE CAR ANYPLACE I ALMOST HIT THE PERSON IN FRONT OF ME AND I ALMOST GOT HIT IN THE BACK IT HAS BEEN THE END OF LAST YEAR AND IT KEEPS HAPPENING. RECENTLY I TOOK IT TO THE TAILOR FIVE TIMES HE HAD NO IDEA WHAT IS THAT.

ON 4 SEPARATE OCCASIONS OVER THE LAST FEW MONTHS THE POWER STEERING HAS QUIT WORKING WHILE DRIVING. HAS HAPPENED WHILE TURNING AND WHILE DRIVING STRAIGHT. HAS HAPPENED WHILE ACCELERATING AND WHILE DRIVING CONSTANT SPEED. AFTER STOPPING, TURNING ENGINE OFF AND THEN RESTARTING THE PROBLEM GOES AWAY. I DO GET A MESSAGE THAT POWER STEERING IS OUT ON THE DASH BUT IT IS VERY EVIDENT WHEN IT GOES OUT. INTERNET SEARCH SAYS THIS IS A PROBLEM ON OTHER MODELS AND RECALL ISSUED. DEALER SAYS NO SUCH RECALL ON MY VEHICLE.