2014 Cadillac XTS Complaints

The contact owns a 2014 Cadillac XTS. The contact stated that while driving approximately 70 MPH, there was an abnormally loud sound coming from the engine. The contact stated exhaust started entering the cabin of the vehicle through the vents before the vehicle started losing motive power. The vehicle was driven to the residence and parked. The contact later discovered that the front catalytic converter had separated from the exhaust manifold and was touching the radiator fan. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed of an unknown TSB related to the failure. The failure mileage was 84,000. The contact stated that there was no deterioration found to explain the cause of the failure.

The Cue screen in my car is cracking for the 2nd time. I have contacted GM/Cadillac without a resolution. I see online that there have been two class action suits due to the fact the Company was/is aware of the flaw and have not issued a recall. In addition, they are replacing the Cue screen (at owner's expense) with the same flawed design. Thus subsequent issues.

I was driving north on I-65 traveling about 65mph and the Rear Air Suspension failed and dropped to the point the tires were about 1 inch (2.54 cm) from the finder wells. I lost control of the car, the rear end was bouncing, almost causing me to crash. Not only that, but I had to drive it home with the hazards on, while driving on I-65, people passing me at 70mph. Cadillac knows about this fault and refuses to fix it. They want to charge you $1,000 plus to replace the entire system. My Cadillac was just at the dealership about 8 days prior to this incident for mileage scheduled maintenance, in which the suspension is one of the things they were supposed to have checked out. Someone if they haven't already is going to get killed when this happens. There is no warning.

Rear air suspension gave out while driving and will not air/raise back up. Air springs and suspension compressor are working but the car still will not rise. Very dangerous. This is a common problem with these car but Cadillac won’t acknowledge.

The contact owns a 2014 Cadillac XTS. The contact had taken the vehicle to a dealer for a routine maintenance checkup. Upon inspection of the vehicle, the mechanic discovered that the drive shaft had disconnected from the rear differential and needed to be replaced. The contact was then given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 98,000.