2013 Cadillac XTS Complaints

DIC(Digital information cluster) fails to come on when I start the car. This is an electronic dashboard and also affects all the steering wheel Controls including cruise control, turning signals and heads up display.Without the system you are essentially driving blind. I notified Cadillac customer service A few months ago and they said they would replace the part but I would have to pay for the labor but they have not done so thus far. This instrument failure apparently happens often and through 2015 they had a service call to replace the part but I was not notified and it did not happen in my car until recently.

The contact owns a 2013 Cadillac XTS. The contact stated while driving 15 mph, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The contact then stated 3 months later, the vehicle stalled again. The vehicle was then taken back to the dealer where it was diagnosed with the radio module needing to be replaced. The vehicle was repaired however, the failure recurred a month later. The contact then took the vehicle back to the dealer where it was diagnosed with the battery needing to be replaced. The vehicle was repaired however, the failure recurred four months later. The contact then took the vehicle back to dealer where it was diagnosed with the radio needing to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was then taken back to the dealer for the fourth time where it was diagnosed with an unknown...

Inside Spider Crack on left side of the screen cue.

LEFT BRAKE LIGHT REPAIRED NUMEROUS TIMES- UNDER AND AFTER WARRANTY, STILL NOT WORKING. CUE SYSTEM CRACKED POST WARRANTY NOT USABLE, NAVAGATION HAZZARD, BACKUP HAZZARD DOES NOT ALLOW FOR HANDS FREE DRIVING. THIS IS A COMMON ISSUE, SHOULD BE A RECALL AS REPLACEMENT IS VERY COSTLY AND THE PROBLEM REPEATS WITH THE REPLACEMENT ITEM CUE.

CADILLAC CUE SYSTEM IS NOT WORKING. CUE HAS BEEN REPLACED TWICE NOW AND THE SAME ISSUE KEEPS HAPPENING, FIRST IT CRACKS AND THEN YOU LOOSE TOUCH SCREEN THEN IT GOES BLACK. NO GPS AVAILABLE MAKING MY COMMUTES DANGEROUS.