2023 Cadillac Lyriq Complaints

  • Power Train, electrical System, fuel/propulsion System 09/24/2023

    The 12 volt battery of my 2023 Lyriq died even though the main battery was at 79% charge. The car had sat unused for three days. The 12 volt battery controls the opening of doors, charging ports, and all other accessories. I was effectively locked out of my car without warning. The only way in the car is by using the key in the keyfob and crawling through the trunk. GM has known about this issue, but has not informed owners that this could happen and what to do. They believe it is from an installation of an over the air update stalling, but cannot prove that is definitively the issue. As a woman, I rely on my vehicle to be a place of safety and find it completely unacceptable to be locked out of my car in any public setting. I live in an urban area and have had to rely on my car as a place of refuge from people that I do not feel safe around. Having a jumper from the main propulsion battery to ensure that the doors still work should be integrated and customers alerted at a mini...

  • Fuel/propulsion System 11/04/2023

    I was in a left hand turn lane. When I started to make the turn my vehicle lurched and stopped. I tried several times to go and this behavior repeated. Onstar called me (or I called them). They called 911 for me and a fire truck was dispatched to help me. I was in the intersection and afraid to try anything else until the fire truck arrived to control the traffic so I could be moved from the intersection. When they arrived I was able to put the vehicle in drive and drive it out of the intersection and then home. When I got home, I had Onstar run a diagnostic and there was an error code for the high voltage battery. I had previously reported to my dealer that I was getting alerts to service the high voltage battery (on the myCadillac app). They were unable to find a problem. No crash happened this time, but if it occurred when I was in front of oncoming traffic then a crash may have occurred.

  • Exterior Lighting 06/14/2023

    Headlights droop over time driven which can severely limit forward vision. The limited vision forward at highway speeds certainly reduces safety. This is an intermittent problem that I can find no real pattern except that the longer you drive at night, the more likely the problem will surface. The problem has been confirmed and headlights replaced by at least three dealerships I first noticed the problem about 6 weeks after purchase because we do not drive much at night. [XXX] Also of interest is a surprising number of headlight assemblies for the Cadillac Lyriq are for sale on Ebay even though only a few thousand cars have been delivered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Service Brakes 10/11/2023

    Cadillac Lyriq Brake System failed, two type of brakes failed. One pedal driving automatically turned off, stopped working and normal breaking system stopped working, once breaks pressed it felt super hard like a ton of pressure/air was going through and brakes didn't work. Dash Board showed signs of: small car swerving sign, ABS sign, Brake sign with two cars crashing and an alert saying "Brake System Failure" This almost caused a multiple car crash. Dealer has the car and no detail give as of now. No police, insurance involved No prior issues.

  • Power Train, exterior Lighting, forward Collision Avoidance 07/13/2023

    Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted. The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring.

View Complaints for Other Cadillac Lyriq Years