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Engine
07/28/2025
The vehicle died while driving with no warning and had 6,800 miles on it at the time. I received a message to "Push ignition to start" but it did nothing. Had it towed to Cadillac dealership. The engine was replaced. The paperwork that I received says "Large amounts of metal debris in oil. Drained engine oil and found oil to appear silver not brown/black. Suspect major internal failure not allowing engine rotation. Engine requires replacement due to extent of oil contamination with metal debris. I now need to use 0W20 oil. I feel like this isn't solving the problem and I don't feel safe driving this vehicle.
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Engine And Engine Cooling
08/11/2025
The contact owns a 2024 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact called several local dealers who confirmed that parts were not yet available. The contact stated that while stopped, the vehicle shut off while depressing the accelerator pedal. There was no warning light illuminated. The contact made multiple attempts to restart the vehicle; however, the vehicle failed to start. Due to the failure, the contact was forced to have the vehicle towed. The contact attempted to have the vehicle towed to a local dealer; however, the dealer refused to take the vehicle due to a staffing shortage. The vehicle was eventually dropped off at another dealer, who stated that the vehicle could not be serviced for two weeks. The manufacturer was notified of the failure and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T...
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Engine
07/09/2025
I was driving on the expressway going 75mph in the middle lane when the vehicle said “press start button” and lost all propulsion. I started slowing down rapidly and was unable to get to the right lane as there were vehicles so I merged to the left lane and came to a stop narrowly missed by a speeding driver. The vehicle would not turn back on. I was in the left lane around 2:30pm with rush hour beginning. I did not feel safe waiting for a tow truck so was picked up by a coworker.
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Engine And Engine Cooling
04/30/2025
The contact owns a 2024 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
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Engine
06/30/2025
While traveling 65 mph on a highway the car turned itself off and shifted into neutral. I was able to make it to the side of the road nearly avoiding a high speed accident. The car was placed in park and restarted. Less than five minutes later it did the exact same thing again. This time forcing me to come to a complete stop on a highway in a construction zone. The vehicle is only a few months old with 9k miles on it.
