2024 Cadillac Escalade Complaints

Component/System Involved: Engine / Powertrain and Vehicle Electronic Control Systems, including Serial Data Gateway Module Description of Failure: While driving at highway speed (approximately 60 mph), the vehicle experienced a sudden and complete loss of propulsion without warning. Engine power was lost while traveling on an interstate, forcing me to pull onto the shoulder without propulsion. The loss-of-power event occurred more than once during the same trip. The vehicle was towed to an authorized Cadillac dealership for inspection. Dealer diagnosis confirmed internal mechanical engine failure, including metal debris present in the engine oil, requiring full engine replacement. During diagnostic procedures, the dealership also identified electrical communication faults involving the serial data gateway module, including voltage fluctuation and wiring chafing within the vehicle harness. These faults caused loss-of-communication conditions between control modules and required repa...

While driving vehicle reported multiple system failures and started shaking. Was safety parked and towed to dealership. Dealership found metal shavings in engine oil. No resolution as of yet.

The check engine light has been coming on intermittently and the engine has felt rough operating. On December 23, 2025, despite the absence of an illuminated "Check Engine Light", I was driving the vehicle when it suddenly lost power/acceleration in the middle of a busy street, which caused me to nearly get into an accident. I brought the vehicle into the Dealership on 12/29/25, and is still there as of 1/7/26. The Dealership has hooked my car up to the scanner, which found code P0300, and they indicated that it's showing a history of misfires across all cylinders. The Dealership has said that they cannot fix the car because they cannot get the Engine Light to illuminate and because as of 1/7/26, my VIN is not included in part of the widespread Engine recall. My vehicle poses an extreme safety risk to drive, and I do not feel comfortable driving it, knowing that the Engine is misfiring and could lose acceleration or power at any moment and without warning.

Vehicle tires were swaying

Vehicle: 2024 Cadillac EscaladenV VIN: [XXX] Mileage: ~31,000 miles On December 29, 2025 at approximately 7:30 a.m. Eastern Time, while driving at Approximately 30 mph under normal operating conditions, the front panoramic sunroof glass of my 2024 Cadillac Escalade V catastrophically shattered without warning. Ambient temperature was approximately 21°F. Weather conditions included freezing rain and high winds. The vehicle interior was heated. The interior sunshade was closed at the time of failure. The vehicle was equipped with a roof rack and a mounted cargo box positioned directly above the sunroof plane, providing physical shielding of the glass from above. There was no collision, no road debris strike, and no external object interaction. The glass failure was sudden and explosive. After safely pulling over and retracting the interior sunshade to assess the damage, glass fragments fell into the passenger compartment and struck both front occupants. Two children seated in the se...