-
Air Bags
02/03/2022
Cadillac sent a notice of the recall. The authorized Chevrolet dealership repair facility and Cadillac told me that they would not accept the risk that the dashboard would not crack in installation of authorized Chevrolet dealership repair facility defective part and that 'I' would have to sign a waiver saying 'I' accept the risk that they 'could' damage my car and would be 'my' responsibility if the dash is ruined and pay for the replacement. This is not my error/defective issue, but GM's. They have already indicated that people have been injured and died from this defective part. I believe Cadillac should accept the 'potential' risk should it be damaged. I am getting no where with Cadillac and would like to have the NHTSA to weigh in on their lack of support to mitigate this error. Certainly hoping that the dash does not crack, but I don't have the funds to take on that risk and they've left me in bad situation with a KNOWN risk of defective part.
-
Suspension
11/05/2021
The contact owns a 2014 Cadillac Escalade. The contact stated while driving at various speeds, the vehicle would drive rough. The vehicle was taken to an independent mechanic where it was diagnosed with needing the struts and shocks replaced. The vehicle was repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall regarding the failure. The failure mileage was approximately 41,000. Vehicle has been repaired.
-
Electrical System
06/26/2021
On Saturday June 26, 2021 I open the driver door to the vehicle and the passenger seat caught. on fire and burned a hole in the side of the seat .
-
Engine
02/23/2021
RADIATOR LEAK DISCOVERED. PROBLEM WITH CYCLING OF THE THERMOSTAT THAT CAUSES STRESS FRACTURES ON THE RADIATOR LEADING TO COOLANT LEAKS. GM BULLETINS ON THE 2014 AND 2015 MODELS. P11513A AND P11513F. THIS WAS LEAKING FOR A WHILE AND WAS NOT NOTICED UNTIL MULTI POINT INSPECTION I REQUESTED BY THE SERVICE CENTER I USE FOR SERVICE. (B&B SERVICE CENTER, FARMINGTON NH. THIS WAS A KNOW ISSUE ON THIS MODEL VEHICLE.
-
Air Bags
11/23/2020
INFORMATION RELEASED BY NBC.
