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Air Bags
10/12/2016
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
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Air Bags
09/23/2019
MY VEHICLE IS PART OD A TAKATA AIR BAG RECALL AND GM REFUSES TO DO ANYTHING ABOUT IT. I HAVE CALLED PERIODICALLY ASKING WHEN THE REPAIR WOULD HAPPEN AND WAS TOLD IT IS BEING PHASED IN AND I WILL GET A NOTICE.I JUST CALLED AGAIN AND THE NEW ANSWER IS THAT GM DOESN'T THINK THEY SHOULD HAVE TO REPLACE THIS AND WILL NOT DO ANYTHING UNTIL THEIR OBJECTION CAN BE RESOLVED. THEY WILL NOT COMMIT TO REPLACING MY RECALLED AIRBAG.
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Air Bags
07/01/2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DEVOE CADILLAC (4100 TAMIAMI TRAIL N, NAPLES, FL 34103, (888) 571-5034) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 95436748446 AND 83462162907. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
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Air Bags
05/01/2016
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN MAY OF 2016. THE MANUFACTURER WAS CONTACTED AND STATED THAT ADDITIONAL TESTING WAS COMPLETED BY A THIRD PARTY, AND THE VEHICLES WERE CONSIDERED SAFE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
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Air Bags
08/09/2019
IT IS CLEARLY OUTLINED ON THE GM AND NHTSA WEBSITES THAT MY SPECIFIC VEHICLE HAS A DEFECTIVE AIRBAG BY THE TAKATA CORPORATION BASED ON A FINDING IN 2016. I DO NOT UNDERSTAND WHY I AM NOT ALLOWED TO MAKE MY VEHICLE SAFE AND MUST "WAIT" PER THE GM WEBSITE WHICH STATES RECALL STATUS IS: INCOMPLETE. REMEDY NOT YET AVAILABLE. WHAT DO I NEED TO DO TO GET THE AIRBAGS REPLACED WITH SAFE ONES IN ORDER TO MAKE MY VEHICLE SAFE FOR ME AND MY FAMILY TO DRIVE IN? LET THIS BE NOTICE THAT IF ANYTHING HAPPENS TO ME OR MY FAMILY DUE TO THE THREE (3) YEAR DELAY AND CURRENT REMEDY OF "NOT YET AVAILABLE" TO MAKE MY VEHICLE SAFE I WILL TAKE ALL APPROPRIATE LEGAL ACTION AGAINST ALL PARTIES INVOLVED!! I WANT MY VEHICLE APPROVED TO BE REPAIRED!!
