2024 Cadillac Escalade ESV Complaints

  • Power Train, engine 04/13/2025

    My 2024 Cadillac Escalade ESV with 19440 miles on it experienced what I can only assume is a catastrophic engine failure today. On 4/13/2025 while driving around 65MPH on a major highway the vehicle lost all power and turned off. At first I didnt notice the issue until a sound began to go off asking me to turn the engine back on. The vehicle had shut off and forced a neutral shift. This happened in between changing lanes and if I was not a very aware driver this would have caused a major accident. I was able to navigate the vehicle to a turning lane where it came to a complete stop and would not turn back on. The vehicle had to sit on the side of the road for over an hour waiting on a tow truck to get it to the dealer. With the vehicle having no power and not re-starting I was stranded partially in a turn lane on the side of a major highway. Although my family was in the car with me I am glad it happened with me there and not my wife and 4 children only. This sudden engine failure se...

  • Service Brakes 10/15/2024

    2024 Escalade ESV sport 4WD was not included in eBCM recall issued in September 2024. Recall 24V-674 My vehicle was manufactured between August 2022 and July 2024. It was ordered and purchased in March 2024. The manufacturer failed to notify me by mail. upon checking recalls on NHTSA and Cadillac’s recall websites, it appears General Motors failed to include my car in the recall altogether. Evidently, on 10/15/2024, my car wasn’t braking properly, the dashboard lights for ABS, Brake, engine, and traction control were on, and the 6 months old car had to be towed as it wasn’t drivable due to failure to brake. The dealership informed me the eBCM was the issue and required repairs. It is very concerning my car wasn’t included in this safety recall. I drive my 3 young children daily and I would’ve never driven the car had I known a recall was issued a month prior. For separate reasons, I am currently in a legal dispute with General Motors and the dealership. It took me a lot of re...

  • Engine 03/15/2025

    We have brought the car to Cadillac on multiple occasions with no understanding of why or resolution of the problem. On multiple occasions the engine feels like it cannot engage into gear, jumps forward and shuts off. This can happen from either being at a full stop and trying to accelerate or driving like normal. It takes 2 or 3 attempts to turn the engine back on. It is difficult to reproduce and happens randomly.

  • Engine 12/27/2024

    Signs of early engine failure Metal contamination in oil dip stick

  • Electrical System, vehicle Speed Control, engine 01/08/2025

    I have a 6 month old Escalade with approximately 7,000 miles. On Wednesday, 01/08/2025, I was driving on a highway with my son, going approximately 65 mph when my car display suddenly alerted "Going into Neutral". I had moments to get to the shoulder before my car stopped. I then turned my car off and attempted to restart it. The engine would not turn on and I could not get the car out of park (not even into neutral). Following an over 4 hour wait to be towed to the nearest Cadillac Dealership, when my husband described what had happened, the mechanic asked "how many miles are on it?" When my husband informed him "about 7,000", the mechanic then replied "yeah, that sounds about right." To me, this infers that Cadillac is aware of this incredibly dangerous problem and has not recalled vehicles to address this. The car has been at the dealership for 4 days now and no diagnostics have been run at this time to see what the issue is. We have called Cadillac directly and there does...

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