2021 Cadillac Escalade ESV Complaints

The contact owns a 2021 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. Several dealers were previously contacted for recall inspection appointments, and the contact was informed that the manufacturer had denied the request to perform the service. A dealer was recently contacted and agreed to schedule the recall repair appointment. The dealer informed the contact that the vehicle would remain with the dealer in the event that the vehicle failed the inspection, and the vehicle would be repaired in 3-4 months because the part was on backorder. The contact was informed that vehicle rental assistance might not be provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

82.826 miles sounded like a idler pully making dinging noise got louder driving in city went to get on highway sudden lost of power and rattling noise and jerking and lunging got off first exit pulled into parking lot and shut it off. Called dealer they sent tow truck diagnosed it as bad motor 4/6/26 got remanufactured motor on 4/17/26 waiting to see how long this one lasts

I purchased a used 2021 Cadillac Escalade in May 2025 with approximately 48,000 miles. While driving on Highway 14 near Acton CA at speeds exceeding 60 mph, the vehicle experienced a catastrophic engine failure (March 28th - 2026). The engine suddenly lost all power and shut off completely while in motion. Only electrical systems remained operational. At the time of the incident, I had my three children in the vehicle. This created a dangerous situation, as I was forced to maneuver across traffic and safely pull over without engine power. The vehicle could not be restarted and had to be towed to the dealership. The dealership replaced the engine with a refurbished unit April 14th - 2026. I was not informed in advance that the replacement engine would be refurbished rather than new. Immediately following the engine replacement, the vehicle began experiencing additional issues, including electrical malfunctions and air suspension problems, which required further repairs. After retri...

This vehicle had its engine replaced at around 33,000 miles. Today, at around 43,000, the replacement engine failed. It's now at the dealer waiting for yet another engine replacement.

In early February, 2026, a check engine light produced code P1098, engine coolant control valve position sensor performance. Code caused the cooling fans to run continuously when the engine reached a certain temperature and the vehicle had reduced acceleration, which posed a safety hazard when driving the vehicle due to prolongated times to get to the posted speed limit and posed a hazard to other drivers because of reduced acceleration. The vehicle was inspected by Jerry Seiner Dealerships on North Salt Lake, Utah and the check engine light code of P1098 was confirmed. I reviewed General Motors bulletins and found that a special coverage N252508341 which covered LM2 Coolant Control Valve Replacement, dated September 16, 2025. The special coverage applies to Cadillac Escalade model year 2021 to 2023. When I asked the dealership about this coverage, I was informed that the coverage did not apply to my vehicle as the bulletin was VIN specific. I called Cadillac and opened a case with C...