2010 Cadillac DTS Complaints

SUBJECT VEHICLE READ ENDED SUV THAT WAS STOPPED FOR A STOP LIGHT. VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE AND WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY. NONE OF THE AIR BAGS DEPLOYED. DRIVER WAS BADLY INJURED AND IS STILL IN A COMA. PASSENGER RECEIVED MINOR INJURIES. VEHICLE IS STILL AVAILABLE FOR INSPECTION AND WILL BE FOR APPROXIMATELY ONE WEEK. *TR

2010 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEM RECALL NOTICE. *SMD

TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO OVERHEAT AND THE LOW ENGINE POWER WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT DEPRESSED THE BRAKES AND THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THE EMERGENCY BRAKES HAD TO BE UTILIZED IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE AIR CONDITIONER AND THE RADIO WOULD POWER OFF INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE NOT BEING INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 22,000.

HEAD RESTRAINT CANNOT BE ADJUSTED, WHICH CAUSES A DRIVING HAZARD. POSITIONED TOO CLOSE TO MY HEAD WHEN I SIT UP STRAIGHT, THE HEAD RESTRAINT CAUSES MY HEAD TO POINT TOWARD MY LAP . IF I POSITION THE SEATS BACK SO THAT I CAN LOOK STRAIGHT AHEAD WITH MY HEAD ERECT, THE SEAT BACK DOES NOT TOUCH MY SHOULDERS AND UPPER BACK AND I HAVE TO HOLD TIGHTLY TO THE STEERING WHEEL TO STEADY MYSELF TO BE ABLE TO CONTROL THE CAR, WHICH IS BOTH DISTRACTING AND VERY TIRING. I AM 5'9", 133 #, SLIGHTLY BUILT IN THE SHOULDERS. MY HUSBAND HAS MORE SHOULDERS AND HAS NO PROBLEM. OUR 2006 CADILLAC DTS HAD ADJUSTABLE HEADRESTS, WHICH WE ADJUSTED EACH TIME WE USED ONE OF THE FRONT SEATS. IN THE 2010 DTS, I HAVE PUT THE SEAT BACK A FEW INCHES AND SUPPLEMENTED WITH A SMALL PILLOW TO SUPPORT MY UPPER BACK, BUT HAVING TO ADJUST THE PILLOW FREQUENTLY AFTER I TURN TO LOOK TO THE SIDE OR BEHIND, DISTRACTS FROM MY DRIVING. WE RENTED BOTH A 2009 HONDA ACCORD AND A 2010 FORD FUSION AND I HAD EXACTLY THE SAME PROBLE...

2010 CADILLAC DTS. CONSUMER STATES SERIOUS DESIGN FLAWS IN VEHICLE *TGW THE CONSUMER STATED THE HEAD REST ON THE PASSENGER SIDE WAS VERY UNCOMFORTABLE. THE CONSUMER WAS UNABLE TO ADJUST THE HEAD REST, WHICH WAS TILTED FORWARD WHICH MADE SITTING ALL THE WAY BACK IN THE SEAT IMPOSSIBLE. THE CONSUMER RETURNED TO THE DEALERSHIP AND THE MECHANIC TURNED THE HEAD REST BACKWARDS SO THAT IT WOULD NOT STRIKE THE PASSENGER'S HEAD. ALSO, THE REAR SEAT BELTS WERE DIFFICULT TO FASTEN. THE DEALERSHIP DID CONFIRM THERE WAS A DESIGN FLAW WITH THE REAR SEAT BELTS. THE MOUNTING BRACKETS FOR THE SEAT BELTS WERE NOT LONG ENOUGH. *JB THE CONSUMER STATED THE DEALER AGREED TO REIMBURSE HIM FOR THE COST OF EXTENDING THE SHANK OF THE SEAT BELT AND SECURING THE HEAD REST THAT HAD TO BE TURNED BACKWARDS SO THE FRONT SEAT PASSENGER COULD SIT IN THE VEHICLE COMFORTABLY. UPDATED 04/17/12. *JB