-
Steering
10/08/2018
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FLUID LEVEL WAS LOW. POWER STEERING FLUID WAS ADDED TO THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND THE LOCAL DEALER (R.J. BURNE CADILLAC, 1205 WYOMING AVE, SCRANTON, PA) WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 82,000.
-
Air Bags, engine
06/06/2018
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT AN INDEPENDENT REPAIR FACILITY HAD BEEN INFORMED MORE THAN ONCE THAT THE OIL PRESSURE WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE DEALER HAD NOT BEEN CONTACTED. WHILE DRIVING AT AN UNSPECIFIED RATE OF SPEED, THE OIL PRESSURE WARNING INDICATOR FLASHED, THERE WAS A SUDDEN LOSS OF POWER, AND THE BRAKE PEDAL WAS STIFF WHEN DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF AN 18 WHEELER. THE DRIVER SUSTAINED MINOR BRUISING AND PAIN TO THE SHOULDERS AND FOREARMS. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG DEPLOYED, BUT WAS UNCERTAIN IF THE FRONT PASSENGER AND SIDE CURTAIN AIR BAGS ALSO DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH AND HAD NOT YET INVESTIGATED THE CAUSE OF THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS AWAITING TO DETERMINE IF THEY COULD CONDUCT AN INVESTIG...
-
Traction Control System, service Brakes
05/23/2017
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE THE VEHICLE WAS PARKED, THE GEAR WAS SHIFTED INTO DRIVE AND THE TRACTION CONTROL AND SERVICE BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
-
Exterior Lighting
04/12/2015
ALL THE DTS FROM 2007 TO 2012, HAVE A FAULTY 3RD BRAKE LIGHT ON THE TRUNK. THE LIGHT WORKS WHEN IT WANT TO AND THEY STOP LIGHTING WHEN IT WANTS TO.IT IS A FACTORY DEFECT.
-
Engine
06/15/2017
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. ON SEVERAL OCCASIONS, THE CONTACT NOTICED OIL ON THE GROUND. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE AND OIL LEAKING FROM THE MANIFOLD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON MOTOR COMPANY OF GEORGIA CADILLAC AT (1122 WALTON WAY, AUGUSTA, GA 30901, (706) 955-1086) WHERE IT WAS DIAGNOSED THAT THE OIL PAN GASKET AND THE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. THE VIN WAS UNAVAILABLE.