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Electrical System
04/01/2020
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED WHILE THE ENGINE WAS IDLING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM WIRING WAS DEFECTIVE. THE WIRING WAS REPLACED ALONG WITH THE CAMSHAFT SENSOR AND ECM. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,000.
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Exterior Lighting
03/17/2020
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, HE WAS INFORMED THAT THE DRIVER'S SIDE HEADLIGHT WAS NOT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND CONFIRMED THAT THE HEADLIGHT WAS NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO HERITAGE CADILLAC, INC. (303 W ROOSEVELT RD, LOMBARD, IL 60148) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAL ON THE HEADLIGHTS WERE IMPROPERLY INSTALLED AND THAT THERE WAS A COST TO REPAIR THE HEADLIGHTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000.
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Air Bags
05/15/2020
SERVICE AIR BAG LIGHT ON
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Air Bags
10/30/2019
I WAS IN AN ACCIDENT WITH MY 2013 CADILLAC, SUFFERING A SEVERED LIP, REQUIRING 24 STITCHES IN MY BOTYOMLIP, LOST TOOTH, AND SUFFERED NECK AND BACK PAIN DUE TO AIRBAGS NOT DEPLOYING.
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Air Bags
10/19/2019
I WAS DRIVING ALONG HIGHWAY 70 DOWNTOWN ST LOUIS WHEN ALL THE SUDDEN ALL 4 CEILING/CURTAIN AIRBAGS WENT OFF ONLY, NO OTHER AIRBAGS DEPLOYED, JUST THE ONES STATED. I PULLED THE VEHICLE OFF THE HIGHWAY. I WAS ABLE TO DRIVE THE VEHICLE BACK TO MY HOUSE WHERE IT REMAINS. THIS INCIDENT HAPPENED ON THE EVENING OF OCTOBER 19, 2019. I JUST PURCHASED THIS VEHICLE 3 WEEKS AGO. THE DEALERSHIP IS CLOSED ON SUNDAYS WHERE I PURCHSED IT. THERE IS NO BODY DAMAGE TO THE VEHICLE, LIKE I SAID THE AIRBAGS JUST WENT OFF FOR NO REASON.