2009 Cadillac CTS Complaints

My 2009 has 112,000 miles on it. Over a period of time we started to smell gasoline . Thought it may be simply from putting gas in the car. The smell got stronger. Fortunately we had to have a tire replaced. The tire service owner advised we had a major gas leak and advised us not to drive it far. End result was we had a fuel feed pipe that was leaking. Please know we had been driving our 4 year old nephew and 1 year old niece in the car. Final bill was over $2300. Leaking gas !! How can that not warrant a safety recall? Searching the web for information about others having the same problem I discovered others did. Please go to Cadillac Forums for starters. Please review and advise. More safety issues for the CTS involved a seat belt that was worn down and a passenger front door that would not open from either the inside or outside. Cell [XXX] Email [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2009 Cadillac CTS. The contact stated that after refueling, the vehicle was not able to start immediately. The accelerator pedal was pumped to start the vehicle. Additionally, there was an abnormal sound coming from the rear of the vehicle. The contact related the failure to a faulty purge solenoid; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and suggested filing a complaint with NHTSA. The failure mileage was approximately 95,000.

My 2009 CTS has 67k miles; however, on 02/24/2022 it was serviced at Les Stanford Cadillac for "Timing Chain Failure" which cost me $3,371,27. GM published service bulletin #11340C: Special Coverage Adjustment-Timing Chain Wear on 11/5/2012 that was sent to the dealerships explaining that the timing chain could wear prematurely but the document was not shared with the car owners. The make and models listed on the document includes: 2007 GMC Acadia and Saturn Outlook, 2007-2009 Cadillac CTS, SRX, and STS, 2009 Buick Enclave, Chevrolet Traverse, GMC Acadia and Saturn. The special coverage adjustment covers the condition described for a period of 10 years or 120,000 miles, whichever comes first. I sent a letter to the Cadillac Customer Service Complaint Department asking GM to pay for half of the repair bill ($1,685) but was denied stating that the special coverage had expired and that my vin number was not included in the special coverage adjustment document. At that time, I told the re...

JUST LIKE MANY OTHER GM'S THE STEERING WHEEL WILL STICK WHILE DRIVING AND RELEASE IN ONE DIRECTION OF THE OTHER. IT HAS CAUSED US ALMOST TO HAVE A HEAD ON COLLISION. I HAVE TAKEN TO DEALERSHIP 2 AND THEY HAVE NO REMEDY FOR THIS ISSUE. THEY SAID THEY COULD CHANGE THE STEERING COLUMN BUT CAN'T GUARANTEE IT WILL FIX THE ISSUE. THEY HAVE TEST DRIVE AND HAVE DUPLICATED THE SAME LOCKING AND STICKING WHILE DRIVING. I'M AFRAID TO DRIVE THIS CAR AND THE GM DEALER HAS NO DIAGNOSIS TO SOLVE THIS ISSUE. THE STEERING WHEEL WILL LOCK AND VIOLENTLY TAKE A SHARP TURN WHEN IT UNLOCKS.

REPLACED TIMING CHAINS AT CERTIFIED DEALER, INCLUDING WATER PUMP. PARTS AND LABOR ABOUT $4,400.00. VEHICLE IS FINE IS THERE ANY REIMBURSABLE COST ON THIS FROM CADILLAC, VEHICLE MILEAGE IS 140,104??